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Business Development Manager
DSV - Global Transport and Logistics. Achieve sales growth targets and execute strategic priorities within the Canadian organization .
About the role
Key responsibilities & impact- Achieve sales growth targets and execute strategic priorities within the Canadian organization
- Maintain existing and onboard complex accounts in alignment with DSV’s Sales Process
- Sell DSV products and solutions to assigned clients, new targets, and complex prospects
- Align Product, Sales, and Operations throughout all phases of the sales cycle
- Drive end-to-end, value-added solutions with significant potential
- Identify new business opportunities and cross-sell services to existing clients
- Identify market trends and competitive rate actions and communicate them to product and management teams
- Develop and maintain client lifecycle programs for top clients
- Understand target customers, account bases, commodities, trade lanes, contracts, and service requirements
- Assist with RFQs and bids and understand pricing and cost components
- Recommend continuous improvement initiatives based on competitive strengths and weaknesses
- Provide weekly and monthly performance metrics to the sales administrator
- Deliver sales presentations, coordinate implementation, and develop marketing materials
- Enter and maintain customer and sales data in the CRM
- Meet volume and revenue requirements for assigned products
- Manage sales territory, sales calls, expenses, and company assets
- Respond to sales leads and key correspondence within required timelines
- Adhere to DSV’s Global Sales Process and support quality, health, safety, environmental, and sustainability objectives
Requirements
What you’ll need- Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
- Minimum 5 years of industry experience
- Minimum 2 years of account management experience
- CIFFA certificate, an asset
- Good command of verbal and written English
- Strong interpersonal, problem-solving, analytical, sales, negotiation, organizational, and time management skills
- Understanding of business principles, finance, and profitability
- Business administration competence
- Proficiency in Microsoft Office Suite
- Proficiency in Customer Relationship Management tools (CRM)
- CargoWise experience, an asset
- Ability to communicate effectively in a diverse multicultural environment
- Ability to travel
Benefits
Comp & perks- Eligible benefits in accordance with experience and internal equity
- Inclusive workplace and recruitment accommodations for candidates with disabilities
- Travel required as part of the role