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Business Development Manager
DSV - Global Transport and Logistics. Achieve sales growth targets and execute strategic priorities within the Canadian organization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales growth, account management, and strategic alignment within the logistics and transportation sector. Proficient in developing value-added solutions and managing client relationships while adhering to quality and compliance standards.
Highest-signal resume keywords
Sales Growth AchievementAccount Management ExperienceStrong Sales And Negotiation SkillsProficiency In CRM ToolsUnderstanding Of Supply Chain Logistics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Process ExecutionClient Lifecycle ManagementRFQ And Bid AssistanceMarket Trend AnalysisFinancial And Profitability Understanding
Soft Skills
Interpersonal SkillsProblem-Solving SkillsOrganizational SkillsTime Management SkillsService Orientation
Tools & Technologies
Microsoft Office SuiteCRM ToolsCargoWise
Certifications & Qualifications
CIFFA Certificate
Industry Keywords
Supply Chain LogisticsInternational TransportationSales CycleQuality ManagementISO 9001
About the role
Key responsibilities & impact- Achieve sales growth targets and execute strategic priorities within the Canadian organization
- Maintain existing and onboarded complex accounts in alignment with DSV’s Sales Process
- Achieve sales plan objectives with assigned clients, new targets, and complex prospects by selling DSV products and solutions
- Align Product, Sales, and Operations throughout all phases of the sales cycle
- Develop end-to-end, value-added solutions with significant potential
- Identify new business opportunities and cross-selling opportunities
- Identify market trends and competitive rate actions and communicate them to product and management teams
- Create and maintain client lifecycle programs for top clients
- Develop understanding of target customers, account bases, commodities, trade lanes, contracts, and service requirements
- Assist with RFQs and bids and understand pricing and cost components
- Identify competitive service strengths and weaknesses and recommend improvements
- Provide weekly and monthly performance metrics to the sales administrator
- Conduct sales presentations, develop deliverables, coordinate implementation, and update marketing materials
- Enter and maintain customer and sales data in the CRM
- Meet product-specific volume and revenue requirements
- Manage time and sales territory to achieve weekly sales-call targets
- Respond effectively and promptly to sales leads and key correspondence
- Manage expenses and company assets according to DSV guidelines
- Ensure adherence to the DSV Global Sales Process
- Support ISO 9001 and quality, health, safety, environmental, and sustainability objectives
Requirements
What you’ll need- Education in supply chain logistics, international transportation, or a related field of study, or equivalent work experience
- Minimum 5 years of industry experience
- Minimum 2 years of account management experience
- CIFFA certificate is an asset
- Good command of spoken and written English
- Ability to create collaborative engagements and actively listen
- Service-oriented and able to resolve customer grievances
- Strong interpersonal, problem-solving, analytical, organizational, and time-management skills
- Ability to multitask, plan, prioritize, and manage time effectively
- Understanding of business principles, finance, and profitability
- Business administration competence
- Excellent sales and negotiation skills
- Microsoft Office Suite proficiency
- Proficiency in CRM tools
- CargoWise experience is an asset
- Ability to communicate effectively in a diverse multicultural environment
- Regular working hours apply; additional hours may be required by business needs
Benefits
Comp & perks- Eligible benefits
- Inclusive recruitment accommodations for candidates with disabilities
- Travel required as part of the role