Business Development Manager

DSV - Global Transport and Logistics

. Deliver financial results in line with agreed budgets and targets .

Posted 9/29/2026full-timeSingapore • SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales processes, pipeline management, and CRM systems while effectively collaborating with cross-functional teams to drive business growth and achieve financial targets. Possesses strong customer focus and problem-solving skills, supported by a solid understanding of the air, sea, and customs brokerage industry.

Highest-signal resume keywords

Sales Process ExecutionPipeline ManagementCRM System ProficiencyCustomer FocusCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales KnowledgeGross-Profit ProjectionsKPI ReportingMarket AnalysisAdministration SkillsDecision-Making CapabilitiesCustomer Requirements AnalysisProblem ResolutionMS Office ProficiencyIndustry Business Experience

Soft Skills

Interpersonal SkillsWritten CommunicationVerbal CommunicationOrganizational SkillsFlexibility

Tools & Technologies

Sales CRM System

Certifications & Qualifications

Degree Holder or Diploma

Industry Keywords

Air BrokerageSea BrokerageCustoms BrokerageLocal Market KnowledgeCustomer IntegrationTradelane ManagementService Offering UnderstandingPricing Policy KnowledgeCompetitor AwarenessSupplier Knowledge

About the role

Key responsibilities & impact

Deliver financial results in line with agreed budgets and targets
Establish and develop new business opportunities with potential customers in the assigned territory and named target segments
Develop gross-profit projections and long- and short-term action plans to achieve targets
Conduct sales calls and visits according to KPIs and report visits promptly in the Sales CRM system
Achieve monthly opportunity targets
Execute the sales process, including pipeline management and sales-cycle reporting in the Sales CRM system
Provide client and target information and maintain the CRM system
Collaborate with internal sales resources, account managers, the Tradelane Manager, and product teams to maximize closing ratios
Support successful client integration by collaborating with operations teams
Assist Finance in achieving the desired DSO target for the customer portfolio
Maintain knowledge of company products by attending and completing available training
Perform other job-related tasks assigned by the superior
Adhere to the DSV Group Code of Conduct policy

Requirements

What you’ll need

Functional experience in air / sea / customs brokerage
Basic sales knowledge
Good understanding of company’s service offering and pricing policy
Understanding of company’s strategy, products and solutions
Local market knowledge, including customers, competitors, and suppliers
Expertise and professionalism in customer contacts
Understanding of customer requirements, analysis and resolution of problems and complaints
Degree Holder or Diploma with leadership quality can be considered
At least 5 years of general industry business experience
High competency with MS Office (Word, Excel & PowerPoint)
Ability to manage cross-functional interfaces with Operations and ISPs
Good interpersonal, written, and verbal communication skills
Decision-making capabilities
Organized, flexible, and able to work under tight deadlines
Administration skills
Customer focus and team-player ability

Benefits

Comp & perks

Training offered and available
Opportunities for career growth at a global transport and logistics company
Inclusive and collaborative work environment
Access to a global organization operating in over 90 countries