Business Development Manager

DSV - Global Transport and Logistics

. Achieve sales growth targets and execute strategic priorities within the Canadian organization .

Posted 9/15/2026full-timeVancouver • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales growth, account management, and client lifecycle programs while effectively utilizing CRM tools and adhering to quality and sustainability objectives. Proficient in developing value-added solutions and managing complex accounts within the logistics and transportation industry.

Highest-signal resume keywords

Sales Growth TargetsAccount ManagementCustomer Relationship Management (CRM)Sales PresentationsCIFFA Certificate

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ProcessNegotiation SkillsAnalytical SkillsOrganizational SkillsTime ManagementBusiness PrinciplesFinance UnderstandingCargoWise ExperiencePerformance MetricsRFQs and Bids

Soft Skills

Interpersonal SkillsProblem-SolvingActive ListeningService OrientationEffective Communication

Tools & Technologies

Microsoft® Office SuiteCustomer Relationship Management (CRM) Tools

Certifications & Qualifications

CIFFA Certificate

Industry Keywords

Supply Chain LogisticsInternational TransportationSales CycleMarket TrendsQuality ManagementISO 9001Sustainability Objectives

About the role

Key responsibilities & impact

Achieve sales growth targets and execute strategic priorities within the Canadian organization
Maintain and onboard complex accounts using DSV’s Sales Process
Sell DSV products and solutions to assigned clients, new targets, and complex prospects
Ensure alignment across Product, Sales, and Operations throughout the sales cycle
Develop end-to-end, value-added solutions with sizeable potential
Identify new business opportunities and cross-sell services to existing clients
Identify market trends and competitive rate actions and communicate them to product and management teams
Develop and maintain client lifecycle programs for top clients
Build understanding of target customers, account bases, commodities, trade lanes, contracts, and service requirements
Assist with RFQs and bids and understand pricing and cost components
Recommend continuous improvement initiatives based on competitive service strengths and weaknesses
Provide weekly and monthly performance metrics to the sales administrator
Deliver sales presentations, develop deliverables, coordinate implementation, and update marketing materials
Enter and maintain customer and sales data in CRM
Meet product-specific volume and revenue requirements
Manage time and sales territory to achieve weekly sales-call targets
Respond to sales leads and key correspondence within required timelines
Manage expenses and company assets according to DSV guidelines
Support ISO 9001, quality, health, safety, environmental, and sustainability objectives
Adhere to the DSV Global Sales Process and perform other assigned duties

Requirements

What you’ll need

Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
Minimum 5 years of industry experience
Minimum 2 years of account management experience
CIFFA certificate, an asset
Good command of verbal and written English
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal, problem-solving, analytical, organizational, and time management skills
Understanding of business principles, finance, and profitability
Business administration competence
Excellent sales and negotiation skills
Microsoft® Office Suite
Proficient in Customer Relationship Management tools (CRM)
CargoWise experience, an asset
Ability to communicate effectively in a diverse multicultural environment
Ability to travel
Ability to work prolonged periods sitting and standing at a desk and working on a computer

Benefits

Comp & perks

Inclusive workplace and diversity commitment
Recruitment-process accommodation for candidates with disabilities
Regular working hours, with additional hours when required by business needs