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Business Development Manager
DSV - Global Transport and Logistics. Identify and develop new business opportunities to achieve sales growth .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business development capabilities with a focus on sales growth, customer retention, and market analysis. Proficient in utilizing CRM software and data-driven insights to inform strategies and enhance customer relationships.
Highest-signal resume keywords
Business DevelopmentSales GrowthCustomer RetentionMarket ResearchCRM Software Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PrinciplesData AnalysisMarket ResearchCold CallingUpsellingCross-SellingSales KPIsBusiness Expansion StrategiesCustomer Payment CollectionReport Preparation
Soft Skills
Excellent CommunicationNegotiation SkillsInterpersonal SkillsProject ManagementIndependent Work
Tools & Technologies
Microsoft DynamicsMicrosoft Office Suite
Industry Keywords
Business AdministrationMarketingSales PipelineNetworking EventsCustomer Appointments
About the role
Key responsibilities & impact- Identify and develop new business opportunities to achieve sales growth
- Maintain and strengthen relationships with assigned existing accounts to ensure customer retention
- Collaborate with product teams to develop business expansion strategies for existing customers
- Represent DSV at networking events, conferences, meetings, seminars, and customer appointments
- Meet new and existing business sales KPIs and company budget guidelines
- Research new markets, growth areas, trends, customers, products, and services
- Build and manage a strong sales pipeline using Microsoft Dynamics (MSD)
- Conduct cold calling, networking, and logistics event activities to increase leads and potential sales contacts
- Develop and implement customer retention initiatives
- Serve as the primary commercial contact for assigned accounts and address customer issues in collaboration with operations
- Analyze existing accounts for upselling and cross-selling opportunities
- Work with product teams to tailor offerings to account needs
- Prepare reports on business development activities, sales results, market conditions, and new business opportunities
- Use data-driven insights to inform strategy and decision-making
- Collaborate with marketing, tender, product, branch, and The Red Carpet Service teams
- Perform other tasks assigned by the line manager
Requirements
What you’ll need- College’s degree or higher (preferred related to business administration, marketing or a related field)
- A minimum of 3-5 years of proven experience in business development, sales, or a similar role
- Strong understanding of sales principles and ability to drive sales growth
- Excellent communication, negotiation, and interpersonal skills
- Proven ability to identify and develop new business opportunities
- Strong analytical skills, including market research and data analysis
- Ability to work independently and manage multiple projects simultaneously
- High level of proficiency in CRM software and Microsoft Office Suite
- Willingness to travel as required to meet business needs
- Good English verbal, reading and writing communication skills
- Strong internal- and external communication skills
- Ability to collect customer payments in accordance with company guidelines
- Ability to share relevant market intelligence with product and sales management
- Ability to participate in joint customer meetings when overseas DSV colleagues visit
Benefits
Comp & perks- No benefits, perks, or compensation extras are specified in the posting