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Business Development Manager
DSV - Global Transport and Logistics. Achieve sales growth targets and execute strategic priorities within the Canadian organization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales growth strategies, account management, and client lifecycle programs within the logistics and transportation sector. Proficient in analyzing market trends and delivering value-added solutions while adhering to corporate guidelines and sustainability objectives.
Highest-signal resume keywords
Sales Growth TargetsAccount ManagementCustomer Relationship Management (CRM)CargoWise ExperienceCIFFA Certificate
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ProcessRFQs and BidsPricing and Cost ComponentsMarket Trend AnalysisPerformance Metrics
Soft Skills
Interpersonal SkillsProblem-Solving SkillsAnalytical SkillsNegotiation SkillsTime-Management Skills
Tools & Technologies
Microsoft Office SuiteCustomer Relationship Management (CRM) Tools
Certifications & Qualifications
CIFFA Certificate
Industry Keywords
Supply Chain LogisticsInternational TransportationSales Territory ManagementDiverse Multicultural EnvironmentContinuous Improvement Initiatives
About the role
Key responsibilities & impact- Achieve sales growth targets and execute strategic priorities within the Canadian organization
- Maintain existing and onboard complex accounts aligned with DSV’s Sales Process
- Sell DSV products and solutions to assigned clients, new targets, and complex prospects
- Drive end-to-end, value-added solutions with sizeable potential
- Identify new business opportunities and cross-selling opportunities
- Identify market trends and competitive rate actions and communicate them to product and management teams
- Create and maintain client lifecycle programs for top clients
- Understand target customers and assigned accounts, including commodities, trade lanes, contracts, and service requirements
- Assist with RFQs and bids and understand pricing and cost components
- Recommend continuous improvement initiatives based on competitive service strengths and weaknesses
- Provide weekly and monthly performance metrics to the sales administrator
- Conduct sales presentations, develop deliverables, coordinate implementation, and update marketing materials
- Enter and maintain customer and sales data in CRM
- Meet product-specific volume and revenue requirements
- Manage sales territory and sales calls to maximize market exposure
- Respond to sales leads and key correspondence within required timelines
- Manage expenses and company assets according to corporate guidelines
- Adhere to DSV’s Global Sales Process and support quality, health, safety, environmental, and sustainability objectives
Requirements
What you’ll need- Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
- Minimum 5 years of industry experience
- Minimum 2 years of account management experience
- CIFFA certificate, an asset
- Good command of written and verbal English
- Strong interpersonal, problem-solving, analytical, sales, negotiation, organizational, and time-management skills
- Understanding of business principles, finance, and profitability
- Business administration competence
- Proficiency with Microsoft Office Suite
- Proficiency in Customer Relationship Management tools (CRM)
- CargoWise experience, an asset
- Ability to travel
- Ability to work effectively in a diverse multicultural environment
Benefits
Comp & perks- Eligible benefits
- Inclusive workplace and disability accommodation throughout the recruitment process
- Regular working hours, with additional hours as required by business needs