Business Development Manager

DSV - Global Transport and Logistics

. Achieve sales growth targets and execute strategic priorities across the Canadian organization .

Posted 11/12/2026full-timeSaint-Laurent • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sales growth strategies, account management, and client lifecycle programs while effectively utilizing CRM tools and maintaining compliance with ISO standards. Proficient in analyzing market trends and delivering impactful sales presentations to drive business success.

Highest-signal resume keywords

Sales Growth TargetsAccount ManagementCustomer Relationship Management (CRM)Market Trend AnalysisCIFFA Certificate

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ProcessClient Lifecycle ProgramsRFQs and BidsPricing and Cost ComponentsBusiness PrinciplesFinance FundamentalsCargoWise ExperienceMicrosoft Office SuiteAnalytical SkillsNegotiation Skills

Soft Skills

Interpersonal SkillsProblem-Solving SkillsOrganizational SkillsTime Management SkillsEffective Communication

Tools & Technologies

Customer Relationship Management (CRM) ToolsMicrosoft Office Suite

Certifications & Qualifications

CIFFA Certificate

Industry Keywords

Supply Chain LogisticsInternational TransportationSales GrowthISO 9001ISO 45001Sustainability PracticesHealth and Safety

About the role

Key responsibilities & impact

Achieve sales growth targets and execute strategic priorities across the Canadian organization
Maintain existing and onboarded complex accounts in alignment with DSV’s Sales Process
Sell DSV products and solutions to assigned clients, new targets, and complex prospects
Identify new business opportunities and cross-selling opportunities
Identify market trends and competitive rate actions and communicate them to product and management teams
Develop and maintain client lifecycle programs for top clients
Build understanding of target customers, commodities, trade lanes, business types, contracts, exceptions, and service requirements
Assist with RFQs and bids and understand pricing and cost components
Identify competitive service strengths and weaknesses and recommend continuous improvements
Provide weekly and monthly performance metrics to the sales administrator
Deliver sales presentations, develop deliverables, coordinate implementation, and update marketing materials
Enter and maintain customer and sales data in the CRM according to DSV policy
Meet volume and revenue requirements for portfolio products
Manage time and sales territory to achieve required weekly sales calls and market exposure
Respond effectively and promptly to sales leads and key correspondence
Manage expenses and company assets according to DSV guidelines
Ensure adherence to the DSV Global Sales Process
Support ISO 9001 and ISO 45001 commitments and quality, health, safety, and environmental objectives
Embrace sustainability and workplace health and safety practices

Requirements

What you’ll need

Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
Minimum 5 years of industry experience
Minimum 2 years of account management experience
CIFFA certificate is an asset
Good command of written and verbal English and French
Strong interpersonal, problem-solving, analytical, sales, negotiation, organizational, and time management skills
Understanding of business principles, finance, and profitability fundamentals
Business administration competence
Ability to use Microsoft Office Suite
Proficiency in Customer Relationship Management tools (CRM)
CargoWise experience is an asset
Ability to communicate effectively in a diverse multicultural environment
Ability to travel
Ability to work regular hours and, when required by business needs, beyond regular hours

Benefits

Comp & perks

Inclusive and diverse workplace
Accommodation support during the recruitment process
Career growth and development opportunities
Employee ownership, autonomy, and opportunities to make an impact
Collaboration and team support
Sustainability, health, safety, and community-focused workplace practices