Business Development Manager, Air & Sea

DSV - Global Transport and Logistics

. Build and maintain a sales pipeline in Microsoft Dynamics .

Posted 10/14/2026full-timeDubai • United Arab EmiratesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and maintaining sales pipelines using Microsoft Dynamics, while effectively targeting and qualifying potential clients in the freight forwarding industry. Strong relationship-building skills and the ability to achieve management-defined KPIs are essential.

Highest-signal resume keywords

Sales Experience in Freight ForwardingMicrosoft Dynamics ProficiencyKPI AchievementCRM ManagementRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Pipeline ManagementCRM ProcessesSOP DevelopmentSales Lead GenerationPerformance Review Conducting

Soft Skills

Communication SkillsSelf-ManagementResult-DrivenOutgoing PersonalityDiplomatic and Trustworthy

Tools & Technologies

Microsoft Dynamics

Industry Keywords

Freight ForwardingSales CampaignsTrade LanesStakeholder ManagementDSV Supply Code of Conduct

About the role

Key responsibilities & impact

Build and maintain a sales pipeline in Microsoft Dynamics
Target and qualify potential clients in DSV’s priority trade lanes
Acquire new business and target new trade lanes within selected clients
Maintain 100% accurate CRM records for sales calls and visits
Plan and achieve the required number of weekly sales calls
Ensure detailed SOPs are established for clients
Present pipeline and activities weekly to management using Microsoft Dynamics dashboards
Maintain account information, contact details, meeting schedules, opportunities, service lines, and visit reports
Support regional sales campaigns
Generate sales leads for overseas DSV offices and networks
Build strong relationships with customers and colleagues
Conduct monthly performance reviews and set action plans where needed
Assist with collecting customer payments according to company guidelines
Understand DSV capabilities and identify improvement areas
Manage stakeholders, involving product specialists, Inside Sales, RDMs, and management as appropriate
Achieve management-defined KPIs
Perform other tasks assigned by management

Requirements

What you’ll need

3–5 years of sales experience in a multinational freight forwarding company
Industry knowledge and awareness of the market
Self-managed, result-driven, and outgoing personality
Business-minded and results-oriented
Energetic and proactive
Good communication and organization skills
Ability to communicate industry-related information to people outside the industry
Diplomatic, influential, and trustworthy
Ability to define requirements, analyze facts, and determine relevant solutions or actions
Extroverted personality with strong relationship-building capabilities
Ability to work independently, show initiative, and drive people
Knowledge of Microsoft Dynamics and CRM processes
Ability to meet assigned KPIs
Compliance with the DSV Supply Code of Conduct

Benefits

Comp & perks

Opportunity to work at a global transport and logistics company
Career growth in a forward-thinking company
Collaborative, inclusive, and multicultural work environment
Exposure to international transport and logistics operations