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Business Development Manager, Road
DSV - Global Transport and Logistics. Achieve sales growth targets and execute strategic priorities across the Canadian organization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales growth, account management, and client relationship development within the logistics and transportation sector. Proficient in analyzing market trends and delivering tailored solutions to meet customer needs while adhering to organizational processes and standards.
Highest-signal resume keywords
Sales Growth AchievementAccount Management ExperienceCustomer Relationship Management (CRM)Sales Presentation DevelopmentNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Process ExecutionMarket Trend AnalysisPerformance Metrics ReportingPricing and Cost UnderstandingBusiness Principles Understanding
Soft Skills
Problem-Solving SkillsInterpersonal SkillsOrganizational SkillsTime Management SkillsActive Listening
Tools & Technologies
Microsoft Office SuiteCustomer Relationship Management Tools (CRM)CargoWise
Certifications & Qualifications
CIFFA Certificate
Industry Keywords
Supply Chain LogisticsInternational TransportationSales Cycle CoordinationClient Lifecycle ProgramsISO 9001 Objectives
About the role
Key responsibilities & impact- Achieve sales growth targets and execute strategic priorities across the Canadian organization
- Maintain existing and onboard complex accounts in alignment with DSV’s Sales Process
- Sell DSV products and solutions to assigned clients, new targets, and complex prospects
- Coordinate alignment among Product, Sales, and Operations throughout the sales cycle
- Develop end-to-end, value-added solutions with sizeable potential
- Identify new business opportunities and cross-sell services to existing clients
- Identify market trends and competitive rate actions and communicate them to product and management teams
- Create and maintain client lifecycle programs for top clients
- Build understanding of target customers, account bases, commodities, trade lanes, contracts, and service requirements
- Assist with RFQs and bids and understand pricing and cost components
- Recommend continuous improvement initiatives based on competitive service strengths and weaknesses
- Provide weekly and monthly performance metrics to the sales administrator
- Deliver sales presentations, develop deliverables, coordinate implementation, and update marketing materials
- Enter and maintain customer and sales data in CRM
- Meet designated volume and revenue requirements for portfolio products
- Manage sales territory, sales calls, expenses, and company assets
- Respond to sales leads and key correspondence within required timelines
- Adhere to DSV’s Global Sales Process, Code of Conduct, and quality, health, safety, and environmental requirements
- Support ISO 9001 objectives and sustainability initiatives
- Perform other duties assigned by management
Requirements
What you’ll need- Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
- Minimum 5 years of industry experience
- Minimum 2 years of account management experience
- Good command of verbal and written English
- Ability to create collaborative engagements and actively listen
- Service-oriented and able to resolve customer grievances
- Strong interpersonal, problem-solving, analytical, organizational, and time management skills
- Understanding of business principles, finance, and profitability
- Business administration competence
- Excellent sales and negotiation skills
- Microsoft Office Suite proficiency
- Proficient in Customer Relationship Management tools (CRM)
- CargoWise experience is an asset
- CIFFA certificate is an asset
- Ability to work in a diverse multicultural environment
- Travel required
- Ability to work beyond regular hours when business needs require
Benefits
Comp & perks- Eligible benefits in accordance with experience and internal equity
- Inclusive workplace and recruitment-process accommodation for candidates with disabilities
- Regular working hours