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Business Support Assistant
DSV - Global Transport and Logistics. Create, maintain, and manage export consolidation files in the country-nominated system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing export consolidation processes, ensuring compliance with international shipping regulations, and maintaining accurate shipping documentation. Proficient in coordinating logistics operations and optimizing shipment visibility while delivering strong service and stakeholder satisfaction.
Highest-signal resume keywords
Export Consolidation ManagementInternational Shipping RegulationsShipping Documentation KnowledgeTransport Management SystemsFreight Costing and Invoicing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Export ConsolidationShipping DocumentationFreight CostingAccrualsInvoicingCustoms RequirementsICS2 ProceduresE-Manifest ProceduresLogistics ManagementData Management
Soft Skills
Effective CommunicationAnalytical SkillsAttention to DetailTask ManagementCoordination Skills
Tools & Technologies
TangoCargoWise OneMS Excel
Industry Keywords
Freight ForwardingSea Freight OperationsImport OperationsExport OperationsGateway Logistics
About the role
Key responsibilities & impact- Create, maintain, and manage export consolidation files in the country-nominated system
- Plan and monitor consolidation schedules, cut-offs, and vessel departures
- Link shipments to consolidations and optimize consolidation utilization
- Coordinate transshipment cargo movements through the Singapore Gateway
- Monitor shipment milestones, cargo readiness, and operational timelines
- Source approved carriers and nominated co-loaders based on service requirements and commercial agreements
- Arrange and manage carrier and co-loader bookings
- Monitor booking confirmations and update operational systems
- Manage vessel schedules, carrier changes, delays, re-bookings, and sailing updates
- Prepare and validate shipping instructions, booking requests, and transport documentation
- Review and maintain MBLs, HBLs, Delivery Orders, and booking confirmations
- Verify cargo details, HS codes, weights, measurements, and freight terms
- Ensure complete and accurate document filing and manage document revisions and notifications
- Coordinate ICS2 filing for EU-bound shipments and E-Manifest filing for Canada-bound shipments
- Ensure compliance with international shipping regulations, customs requirements, and company standards
- Liaise with origin and destination offices, warehouses, CFS facilities, trucking providers, carriers, and co-loaders
- Communicate shipment status, delays, vessel changes, and exceptions
- Resolve operational issues and provide timely solutions
- Validate supplier invoices against tariffs, rate sheets, and service agreements
- Process accruals, costs, and revenue transactions
- Prepare and manage gateway billing and invoicing
- Handle invoice discrepancies, claims, credits, and dispute resolution
- Support month-end activities and timely financial closure
- Maintain accurate operational data and shipment records
- Ensure shipment visibility and real-time status updates
- Upload and maintain operational and financial documents
- Support reporting requirements and data quality initiatives
- Close shipment and consolidation files within established timelines
- Deliver strong service and stakeholder satisfaction
Requirements
What you’ll need- Bachelor's degree in Logistics, Supply Chain Management, or related field
- Relevant experience in Freight Forwarding, Sea Freight Operations, Import and Export Operations, or Gateway Logistics is preferred
- Experience in transport management systems like Tango and CargoWise One (CW1) is an advantage / not required
- Knowledge of shipping documentation including HBL, MBL, shipping instructions, and delivery orders
- Understanding of international shipping regulations, customs requirements, ICS2, and E-Manifest procedures
- Knowledge of freight costing, accruals, invoicing, and revenue processes
- Effective verbal and written communication
- Good analytical skills with high attention to detail
- Ability to prioritize and manage multiple tasks
- MS Excel skills
- Logistics background is a plus
- Good coordination skills and task/process orientation
- Flexibility and ability to work with minimal supervision
Benefits
Comp & perks- No specific benefits, perks, or compensation extras are stated in the posting