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Business Support Specialist – Warehouse
DSV - Global Transport and Logistics. Provide operational and administrative support to the 3PL team, including Gatehouse visibility .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational and administrative support within a 3PL environment, with a strong focus on data accuracy in WMS systems and effective communication with stakeholders. Proven ability to analyze performance metrics and recommend process improvements to enhance service delivery.
Highest-signal resume keywords
3PL ExperienceWMS ExperienceCargoWise OneForklift LicenseMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrder AllocationASN CreationTransport BookingKPI Analysis
Soft Skills
CommunicationTeam LeadershipProblem Solving
Tools & Technologies
WMS SystemsOne Billing ModuleCargoWise One
Certifications & Qualifications
Forklift License
Industry Keywords
Contract LogisticsOperational SupportSupply Chain Management
About the role
Key responsibilities & impact- Provide operational and administrative support to the 3PL team, including Gatehouse visibility
- Enter data accurately into WMS systems and the One billing module
- Allocate jobs in WMS systems so orders are ready for picking
- Direct staff on priority orders and receiving-goods processing
- Create ASNs for receiving goods in a timely manner
- Assist with picking orders when needed
- Book transport and upload proof-of-delivery information
- Ensure orders are completed and shipped daily according to customer requirements
- Assist in training new staff and communicating customer requirements
- Maintain daily activity visibility on the whiteboard
- Update managers on daily operations
- Analyze KPI achievement status reports to identify operational and service performance improvements
- Monitor transport booking service costs and budgets
- Escalate supply chain service issues to management
- Liaise with stakeholders to obtain information and solve operational problems
- Recommend process improvements to the Site Manager and Management Team
Requirements
What you’ll need- Minimum 3 years’ contract logistics (3PL) experience
- CargoWise One or similar financial processing system experience beneficial
- WMS experience beneficial
- Microsoft Office proficiency
- Forklift License required
Benefits
Comp & perks- Diversity and inclusion across diverse backgrounds and experiences
- Career growth opportunities
- Collaborative working environment
- Opportunity to work for a global transport and logistics company