Carrier Sales Representative, Cloud Freight Operations

DSV - Global Transport and Logistics

. Source, negotiate with, and secure qualified transportation carriers and drivers to cover available freight.

Posted 11/12/2026full-timeLancaster • United StatesJunior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in logistics and transportation operations, including carrier sourcing, rate negotiation, and shipment tracking. Proficient in utilizing Transportation Management Systems (TMS) and maintaining strong relationships with carriers and drivers to ensure efficient freight management.

Highest-signal resume keywords

Transportation Management Systems (TMS)Carrier SourcingRate NegotiationFreight DispatchLoad Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementShipment TrackingCarrier Relationship ManagementFreight BrokerageAnalytical SkillsMathematical AptitudeNegotiation SkillsProblem-Solving SkillsAttention to DetailOrganizational Skills

Soft Skills

Communication SkillsTeam-Oriented ApproachAbility to Work Under PressureAdaptabilitySense of Urgency

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft TeamsMicrosoft OutlookShipment Tracking Platforms

Industry Keywords

FreightTransportationLogisticsCarrier SalesHigh-Value FreightHigh-Risk FreightTime-Sensitive FreightOperational Account ManagementMarket IntelligenceConfidentiality

About the role

Key responsibilities & impact

Source, negotiate with, and secure qualified transportation carriers and drivers to cover available freight.
Dispatch assigned shipments and communicate pickup, delivery, routing, appointment, customer-specific, handling, and security requirements.
Confirm carrier and driver readiness, equipment availability, documentation, and shipment requirements before dispatch.
Maintain regular communication with carriers and drivers from dispatch through final delivery.
Monitor loads for pickup arrival, loading, in-transit progress, delivery status, and shipment milestones.
Track and trace active shipments and maintain real-time status information in the TMS and other systems.
Proactively obtain shipment updates from carriers and drivers.
Identify and resolve delays, missed appointments, route deviations, communication gaps, service failures, and other exceptions.
Coordinate with carriers, drivers, Operational Account Managers, and internal teams to resolve issues and communicate changes.
Escalate significant service, security, capacity, or operational concerns.
Ensure compliance with DSV, customer, operational, and shipment-specific HRHV freight requirements.
Collect, review, and maintain carrier and shipment documentation for completion, billing, and operations.
Verify shipment completion and documentation before closing loads in the TMS.
Develop carrier and driver relationships and expand DSV’s carrier network and capacity.
Negotiate carrier rates using lane requirements, market conditions, capacity, service expectations, and pricing guidelines.
Provide carrier pricing, capacity information, and market intelligence to Operational Account Managers.
Identify transportation solutions balancing service, security, capacity, and cost.
Support onboarding and development of qualified carrier partners.
Monitor market conditions, capacity, rate trends, seasonal fluctuations, and factors affecting pricing and service.
Maintain accurate carrier, driver, pricing, shipment, dispatch, and operational information.
Maintain confidentiality of sensitive customer, shipment, carrier, driver, pricing, and business information.
Perform other duties and project work assigned by management.

Requirements

What you’ll need

High school diploma or equivalent required.
Associate's or bachelor's degree in Business Administration, Logistics, Supply Chain Management, Transportation, or a related field preferred.
Minimum of 1 year of experience in logistics, transportation, freight brokerage, dispatch, carrier sales, or a related field required; 3 or more years preferred.
Experience with freight dispatch, load coordination, carrier sales, or brokerage operations preferred.
Experience with high-value, high-risk, time-sensitive, or other specialized freight preferred.
Experience with carrier sourcing, rate negotiation, shipment tracking, and transportation execution preferred.
Experience working with Transportation Management Systems (TMS) required.
Knowledge of transportation operations, dispatch processes, carrier requirements, and industry practices.
Strong dispatch, load coordination, and shipment management skills.
Strong carrier and driver relationship management skills.
Strong negotiation, persuasion, and influencing abilities.
Strong understanding of freight brokerage, carrier capacity, and transportation operations.
Excellent verbal, written, and interpersonal communication skills.
Professional and confident phone presence with the ability to communicate effectively with carriers and drivers throughout the workday.
Ability to simultaneously manage multiple active shipments, carrier communications, and changing operational priorities.
Strong problem-solving skills and ability to respond quickly and effectively to time-sensitive shipment issues and exceptions.
Ability to make sound decisions and exercise good judgment in a fast-paced operational environment.
Strong analytical and mathematical aptitude for transportation pricing, rate negotiation, margin analysis, and market evaluation.
Strong proficiency in Microsoft Excel and working knowledge of Microsoft Word, PowerPoint, Teams, Outlook, and other standard business applications.
Ability to effectively use Transportation Management Systems, shipment tracking platforms, and other transportation technology.
Strong organizational and prioritization skills with a high level of attention to detail and accuracy.
Strong sense of urgency, accountability, and follow-through.
Ability to work effectively under pressure and adapt quickly to changing capacity, shipment, customer, and operational needs.
Ability to work independently while collaborating effectively with Operational Account Managers and other internal teams.
Positive, motivated, and team-oriented approach.
Bilingual English/Spanish skills preferred.