Carrier Sales Representative, Cloud Freight Operations

DSV - Global Transport and Logistics

. Source, negotiate with, and secure qualified transportation carriers and drivers for available freight .

Posted 10/28/2026full-timeLancaster • Texas • United StatesJunior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in logistics and transportation operations, including carrier sourcing, rate negotiation, and shipment tracking. Proficient in using Transportation Management Systems (TMS) and maintaining strong relationships with carriers and drivers.

Highest-signal resume keywords

Transportation Management Systems (TMS)Carrier SourcingRate NegotiationFreight DispatchLoad Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementShipment TrackingCarrier SalesFreight BrokerageAnalytical SkillsMathematical AptitudeProblem-SolvingDecision-MakingNegotiation SkillsAttention to Detail

Soft Skills

Communication SkillsInterpersonal SkillsOrganizational SkillsAdaptabilityCollaboration

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft TeamsMicrosoft OutlookShipment Tracking Platforms

Industry Keywords

Transportation OperationsFreight RequirementsHigh-Value FreightHigh-Risk FreightTime-Sensitive FreightCarrier CapacityMarket EvaluationOperational PrioritiesConfidentialityCustomer Service

About the role

Key responsibilities & impact

Source, negotiate with, and secure qualified transportation carriers and drivers for available freight
Dispatch shipments with complete and accurate load, routing, appointment, customer, handling, and security information
Confirm carrier and driver readiness, equipment availability, pickup expectations, documentation, and shipment requirements
Communicate regularly with carriers and drivers from dispatch through final delivery
Monitor pickup, loading, in-transit progress, delivery status, and shipment milestones
Track and trace active shipments and maintain real-time status information in the TMS and other systems
Proactively obtain shipment updates from carriers and drivers
Identify and resolve delays, missed appointments, route deviations, communication gaps, service failures, and exceptions
Coordinate with carriers, drivers, Operational Account Managers, and internal teams to adjust plans and communicate changes
Escalate significant service, security, capacity, and operational concerns
Ensure compliance with DSV, customer, operational, and shipment-specific HRHV freight requirements
Collect, review, and maintain carrier and shipment documentation for completion, billing, and operational needs
Verify shipment completion and documentation before closing loads in the TMS
Develop carrier and driver relationships and expand the carrier network
Negotiate carrier rates based on lane requirements, market conditions, capacity, service expectations, and pricing guidelines
Provide carrier pricing, capacity information, and market intelligence to Operational Account Managers
Identify transportation solutions balancing service, security, capacity, and cost
Generate carrier leads and support onboarding and development of qualified carrier partners
Monitor market conditions, capacity, rate trends, seasonal fluctuations, and factors affecting pricing and service
Maintain accurate carrier, driver, pricing, shipment, dispatch, and operational data
Build working relationships across departments, business units, carriers, drivers, vendors, and external partners
Maintain confidentiality of sensitive customer, shipment, carrier, driver, pricing, and business information
Perform other duties and project work assigned by management

Requirements

What you’ll need

High school diploma or equivalent required
Associate's or bachelor's degree in Business Administration, Logistics, Supply Chain Management, Transportation, or a related field preferred
Minimum of 1 year of experience in logistics, transportation, freight brokerage, dispatch, carrier sales, or a related field required; 3 or more years preferred
Experience with freight dispatch, load coordination, carrier sales, or brokerage operations preferred
Experience with high-value, high-risk, time-sensitive, or other specialized freight preferred
Experience with carrier sourcing, rate negotiation, shipment tracking, and transportation execution preferred
Experience with Transportation Management Systems (TMS) required
Knowledge of transportation operations, dispatch processes, carrier requirements, and industry practices
Strong dispatch, load coordination, and shipment management skills
Strong carrier and driver relationship management skills
Strong negotiation, persuasion, and influencing abilities
Strong understanding of freight brokerage, carrier capacity, and transportation operations
Excellent verbal, written, and interpersonal communication skills
Professional and confident phone presence
Ability to manage multiple active shipments, carrier communications, and changing operational priorities
Strong problem-solving and decision-making skills in a fast-paced environment
Strong analytical and mathematical aptitude for transportation pricing, rate negotiation, margin analysis, and market evaluation
Strong proficiency in Microsoft Excel and working knowledge of Microsoft Word, PowerPoint, Teams, Outlook, and other standard business applications
Ability to use Transportation Management Systems, shipment tracking platforms, and other transportation technology
Strong organizational, prioritization, attention-to-detail, urgency, accountability, and follow-through skills
Ability to work under pressure, adapt to changing operational needs, work independently, and collaborate with internal teams
Bilingual English/Spanish skills preferred
Ability to sit and work at a computer for extended periods
Ability to stand, walk, bend, reach, and occasionally lift or move items weighing up to 20 pounds
Regular in-person attendance at the assigned DSV location required

Benefits

Comp & perks

Benefits offerings through the DSV Benefits Showcase, including eligibility and coverage options
Benefits, programs, and eligibility may vary by location and division
Reasonable accommodations for qualified individuals with disabilities
Equal employment opportunity protections