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Carrier Sales Representative, Cloud Operations
DSV - Global Transport and Logistics. Source, negotiate, and secure carriers and drivers for available freight .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics and freight brokerage, with a strong focus on carrier sales and drayage operations. Proficient in managing dispatch operations, building carrier relationships, and utilizing Transportation Management Systems for effective shipment tracking and pricing analysis.
Highest-signal resume keywords
Logistics ExperienceCarrier Sales ExperienceTransportation Management Systems (TMS)Negotiation SkillsBilingual (English/Spanish)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LogisticsFreight BrokerageDrayage OperationsCarrier RegulationsMicrosoft Office SuiteAdvanced Excel SkillsRate AnalysisAnalytical ThinkingCustomer ServiceDocumentation Verification
Soft Skills
Relationship BuildingCommunication SkillsOrganizational SkillsDetail-OrientedAbility to Work Under Pressure
Tools & Technologies
Transportation Management Systems (TMS)Microsoft ExcelMicrosoft WordMicrosoft TeamsMicrosoft PowerPoint
Industry Keywords
Carrier RelationshipsShipment TrackingMarket ConditionsCompetitive PricingCustomer Management
About the role
Key responsibilities & impact- Source, negotiate, and secure carriers and drivers for available freight
- Manage daily dispatch operations and communicate shipment details to carriers
- Track shipments from pickup through delivery and provide timely updates
- Collect and verify carrier documentation for shipment closeout and billing
- Build and maintain long-term carrier relationships
- Collaborate with Account Managers on operational support, pricing, and customer updates
- Assist with customer service and account management functions
- Monitor market conditions, rate trends, and seasonal fluctuations for competitive pricing
- Generate carrier leads and onboard qualified partners
- Identify and resolve shipment or service issues
- Perform additional duties and project work as assigned
Requirements
What you’ll need- High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred
- Minimum 1 year of experience in logistics, freight brokerage, or customer service
- Minimum 1 year of carrier sales experience with a focus on drayage
- Strong understanding of transportation and drayage operations, including carrier regulations and best practices
- Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred
- Experience using Transportation Management Systems (TMS)
- Strong negotiation, persuasion, and relationship-building abilities
- Excellent verbal and written communication skills; bilingual (English/Spanish) a plus
- Analytical thinking and strong mathematical aptitude for pricing and rate analysis
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
- Ability to work under pressure with urgency and accountability
- Ability to work independently and collaboratively
- Professional phone presence and effective interpersonal communication skills
- Ability to perform primarily sedentary office work, use computers and phones frequently, occasionally lift up to 15 pounds, and travel occasionally to terminals, job fairs, or recruiting locations
- Ability to support extended or staggered hours when needed for multi-shift recruiting and communication across time zones
Benefits
Comp & perks- Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
- Reasonable accommodations for individuals with disabilities
- Equal employment opportunity protections