Collections Specialist

DSV - Global Transport and Logistics

. Manage collection requirements for a multi-million-dollar portfolio of accounts .

Posted 10/15/2026full-timeIselin • New Jersey • United StatesJuniorMid-Level💰 $23 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing accounts receivable and collections processes, with strong capabilities in customer communication and advanced Excel proficiency. Proven ability to handle multiple projects while maintaining professionalism in interactions with customers and internal teams.

Highest-signal resume keywords

Credit And Collections ManagementAdvanced Excel SkillsSAP ExperienceCustomer ServiceAccounts Receivable

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounts ReceivableCredit And CollectionsInvoice ProcessingPayment Status ReportingDiscrepancy ResolutionWrite-Off RecommendationsCredit Card TransactionsRefund ProcessingDocumentation PreparationPortfolio Aging Reports

Soft Skills

Oral CommunicationWritten CommunicationTask PrioritizationProfessional InteractionTeam Collaboration

Tools & Technologies

Microsoft ApplicationsExcelSAP

Industry Keywords

Customer Discrepancy ClaimsBilling AdministrationThird-Party CollectionsSpecial ProjectsShipping Experience

About the role

Key responsibilities & impact

Manage collection requirements for a multi-million-dollar portfolio of accounts
Communicate verbally and in writing with customers to secure outstanding accounts receivable
Resolve customer discrepancy claims and nonpayment issues with Billing and Sales Administration
Process credit card transactions, refunds, and adjustments
Prepare recommendations for write-offs
Provide customer service, submit invoice data, generate statements, and handle special requests
Generate portfolio aging and payment status reports
Prepare documentation for third-party collections agents
Support Credit & Collection Management special projects and provide colleague coverage

Requirements

What you’ll need

Minimum of two years' experience in credit and collections
Bachelor's or Associate's degree, or equivalent post-high school education/training
Demonstrated ability to use Microsoft applications, specifically advanced Excel skills
SAP experience is a strong asset
Strong oral and written communication skills
Ability to handle multiple projects and prioritize tasks effectively
Ability to interact professionally with customers and internal departments
Ability to work independently and collaboratively as part of a team
Shipping experience preferred but not required

Benefits

Comp & perks

Base pay range of $22.50–$30.50 hourly
Benefits offerings, including eligibility, coverage options, and plan details through the DSV Benefits Showcase
Equal employment opportunity and reasonable accommodation support