Control Tower Specialist

DSV - Global Transport and Logistics

. Monitor fulfillment of contracts and requirements for key customers .

Posted 10/27/2026full-timeSenec • SlovakiaJuniorMid-Level💰 €1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract fulfillment, invoicing accuracy, and customer complaint coordination while ensuring compliance with key customer requirements. Proficient in advanced Microsoft Office tools and possesses strong analytical and organizational skills.

Highest-signal resume keywords

Advanced Microsoft ExcelAdvanced InvoicingContract FulfillmentCustomer Complaint CoordinationAnalytical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InvoicingContract MonitoringPerformance AnalysisPrice List ManagementOrder Accuracy Checking

Soft Skills

Organizational SkillsCommunication SkillsResponsibilityFlexibilityStress Resistance

Tools & Technologies

Microsoft OutlookMicrosoft WordInternet Skills

Certifications & Qualifications

Category B Driving Licence

Industry Keywords

LogisticsKey Customer ManagementPayment BalancesActivity ReportingQuality Indicators

About the role

Key responsibilities & impact

Monitor fulfillment of contracts and requirements for key customers
Prepare and update valid key-customer manuals and ensure compliance with their requirements
Analyze key performance and quality indicators
Process price inquiries and update current price lists for key customers in coordination with the direct supervisor
Coordinate handling of key-customer complaints according to applicable guidelines
Ensure accurate and timely invoicing for completed work for key customers
Ensure timely and complete delivery of invoicing documentation, including CMR and POD
Prepare activity reports
Check the accuracy of the ordering process in coordination with the transport department
Monitor customers’ payment balances

Requirements

What you’ll need

Secondary education with school-leaving examination, supplementary/higher professional education, or first-cycle university education
2 years of experience
Polish language — intermediate (B2)
English language — intermediate (B2)
Advanced business correspondence
Advanced invoicing
Advanced Microsoft Excel
Advanced Microsoft Outlook
Advanced Microsoft Word
Advanced Internet skills
Category B driving licence
Active approach to work, loyalty, responsibility, precision, flexibility, good organizational and communication skills, PC skills, analytical thinking, and stress resistance
Active spoken and written Polish
Active spoken and written English
Several years of experience in a similar logistics position is a great advantage

Benefits

Comp & perks

Interesting but demanding work in a stable multinational company
Dynamic team
Opportunities for personal and professional growth
Training
Varied social program