Control Tower Specialist

DSV - Global Transport and Logistics

. Coordinate end-to-end shipment movements, ensuring freight is delivered safely, efficiently, and on time .

Posted 10/1/2026full-timeMelbourne • AustraliaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics and supply chain operations, with a strong focus on shipment coordination, compliance with QHSE standards, and exceptional stakeholder communication. Proven ability to manage operational issues and contribute to continuous improvement initiatives.

Highest-signal resume keywords

Logistics ExperienceStakeholder ManagementQHSE Standards ComplianceProblem-Solving SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Shipment CoordinationShipping Documentation ManagementFreight ForwardingSupply Chain OperationsOperational Issue Resolution

Soft Skills

Excellent CommunicationCustomer Service OrientationProactive Approach

Industry Keywords

WHS AwarenessHigh-Value CommoditiesSensitive CommoditiesContinuous Improvement Initiatives

About the role

Key responsibilities & impact

Coordinate end-to-end shipment movements, ensuring freight is delivered safely, efficiently, and on time
Monitor shipment milestones, proactively manage exceptions, and resolve operational issues
Build strong relationships with customers, carriers, suppliers, and internal stakeholders
Prepare and manage shipping documentation while maintaining accuracy and compliance
Communicate with key stakeholders to provide updates, resolve queries, and deliver exceptional customer service
Support continuous improvement initiatives and contribute to the overall success of the Control Tower team

Requirements

What you’ll need

A minimum of 2 years' experience in logistics, freight forwarding, transport, or supply chain operations
Strong attention to detail and a commitment to quality and accuracy
Excellent communication and stakeholder management skills
A proactive approach to problem-solving and issue resolution
A solid understanding of QHSE standards, compliance requirements, and safe work practices
General WHS awareness and a commitment to maintaining a safe working environment
Experience working with high-value, high-tech, or sensitive commodities will be highly regarded

Benefits

Comp & perks

A supportive and inclusive team environment
Opportunities for career growth and development within a global business
Exposure to international customers and supply chains
A dynamic role where every day brings new challenges and opportunities
The chance to make a real impact on customer success and operational performance