Control Tower Specialist

DSV - Global Transport and Logistics

. Manage shipment schedules and coordinate transportation operations .

Posted 10/14/2026full-timeChandler • Arizona • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing transportation operations, analyzing logistics data for efficiency improvements, and ensuring compliance with shipping regulations. Proficient in utilizing transportation management systems to enhance shipment visibility and customer satisfaction.

Highest-signal resume keywords

Transportation Management SystemsLogistics Software ProficiencyAnalytical SkillsCommunication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementData AnalysisKPI ReportingShipping Regulations KnowledgeSupply Chain Management

Soft Skills

Collaboration SkillsAttention to DetailOrganizational SkillsTime Management

Tools & Technologies

Microsoft Office SuiteSAPOracle

Certifications & Qualifications

APICSSix Sigma

Industry Keywords

Transportation OperationsInternational ShippingCustoms RegulationsLean MethodologyControl Tower Environment

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Manage shipment schedules and coordinate transportation operations
Monitor shipments and provide updates to customers and internal stakeholders
Communicate with carriers and suppliers to ensure timely delivery of goods
Analyze transportation data to identify areas for improvement and cost savings
Collaborate with procurement, customer service, and other departments to ensure smooth transportation operations
Develop and implement transportation strategies to improve efficiency and customer satisfaction
Ensure compliance with regulations and industry standards
Troubleshoot and resolve delays, deviations, and operational challenges to minimize service interruptions
Serve as the central point of contact for internal stakeholders, customers, and carriers
Generate and distribute daily, weekly, and monthly KPI reports, including on-time delivery rates, service levels, and operational efficiency
Leverage transportation management systems and other logistics platforms to manage shipments and improve visibility

Requirements

What you’ll need

High school diploma or GED required
2+ years in logistics, transportation, supply chain, or a related field
Strong analytical and problem-solving skills
Excellent communication and collaboration skills
Knowledge of transportation management systems and other logistics software
Ability to manage multiple priorities and deadlines
Strong attention to detail, organizational, and accuracy skills
Fluent in English (oral and written)
Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
Associate’s degree or higher in Logistics, Supply Chain Management, Business, or a related field is a plus
Experience in a Control Tower or Operations Center environment is a plus
Experience with international shipping and customs regulations is preferred
Familiarity with Lean or Six Sigma methodologies is a plus
Professional certifications, such as APICS or Six Sigma, are preferred
Knowledge of domestic and international shipping regulations
Familiarity with transportation management systems, such as SAP or Oracle, is preferred

Benefits

Comp & perks

Benefits offerings, including eligibility, coverage options, and plan details, are available through the DSV Benefits Showcase
Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws