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Customer Service Agent, Admin – 1st Shift
DSV - Global Transport and Logistics. Prepare, distribute, reprint, track, and document labels for carton/pallet pickers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in inventory control and warehousing operations, with strong attention to detail and effective communication skills. Capable of utilizing MS Office applications and RF scanners while adhering to safety and procedural standards.
Highest-signal resume keywords
Inventory Control ExperienceProficient MS Office ApplicationsRF Scanner ExperienceAttention To DetailEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryMathematical SkillsLabel PreparationBill Of Lading VerificationOutbound Coordination
Soft Skills
AdaptabilityAttention To DetailProfessional ServiceMinimal SupervisionEffective Communication
Tools & Technologies
Y/WMS SystemRF ScannersComputersPrinters
Industry Keywords
Warehouse OperationsOSHA ProceduresISO ProceduresLTL CarriersDowntime Tracking
About the role
Key responsibilities & impact- Prepare, distribute, reprint, track, and document labels for carton/pallet pickers
- Coordinate outbound pulls and plugs with yard drivers using the Y/WMS system
- Assist supervisors in ensuring trailers are properly chocked and the green light is active before movement or loading
- Complete computer data entry for shipments
- Issue seals to loaders
- Verify seal, trailer, store, and other information for Bills of Lading (BOLs)
- Schedule LTL carriers for pickup where applicable
- Print work assignments for replenishment drivers
- File outbound paperwork
- Compile and track downtime sheets as required
- Communicate issues to outbound supervisors
- Provide professional service to management, peers, customers, and visitors
- Maintain a clean, orderly, and secure work area
- Secure seals and sensitive documents
- Distribute and collect tools and equipment and report issues
- Follow safety, OSHA, MSDS, company, and ISO procedures
- Perform other duties as assigned and assist across operations as needed
Requirements
What you’ll need- Must have a high school diploma or general education degree (GED)
- 1-3 years’ experience working in inventory control or warehousing admin experience
- Must have Excel experience and be computer literate
- Intermediate computer skills
- Experience with RF scanners
- Proficient MS Office applications
- English reading, writing, and verbal skills
- Basic to intermediate mathematical skills
- Strong attention to detail and accuracy
- Ability to perform duties with minimal supervision or guidance
- Ability to adapt to change and thrive in a stimulating, fast-paced work environment
- Effective communication skills
- Ability to work in unregulated warehouse temperatures
- Ability to safely use powered equipment, RF scanners, computers, and printers
- Ability to lift/carry and push/pull 11-20 pounds
- Ability to work overtime as dictated by business, mandatory or voluntary
Benefits
Comp & perks- Medical insurance
- Prescription coverage
- Dental insurance
- Vision insurance
- Life insurance
- Flexible spending accounts (FSAs)
- Health savings accounts (HSAs) for eligible plans
- Short- and long-term disability coverage
- Wellness resources
- Employee Assistance Program (EAP) services
- DSV 401(k) plan with company matching contributions of up to 5%
- Paid time off programs
- Paid company holidays