Customer Service Agent, Admin – 2nd Shift

DSV - Global Transport and Logistics

. Prepare, distribute, and reprint labels for carton/pallet pickers .

Posted 10/26/2026full-timeHazle Township • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in inventory control and warehousing operations, with strong attention to detail and effective communication skills. Capable of operating RF scanners and managing data entry tasks while adhering to safety and procedural standards.

Highest-signal resume keywords

Inventory Control ExperienceWarehouse Management Systems (WMS)RF Scanner OperationMS Office ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryMathematical SkillsLabel PreparationBill of Lading VerificationTrailer ChockingOutbound CoordinationShipment DocumentationDowntime TrackingReplenishment Assignment PrintingSeal Issuance

Soft Skills

Effective CommunicationAdaptabilityAttention to DetailTimelinessMinimal Supervision

Tools & Technologies

RF ScannersComputersPrintersPowered EquipmentY/WMS System

Industry Keywords

Warehouse OperationsLogisticsDistributionISO ProceduresOSHA StandardsMSDS Standards

About the role

Key responsibilities & impact

Prepare, distribute, and reprint labels for carton/pallet pickers
Track and document labels issued
Coordinate outbound pulls and plugs with yard drivers using the Y/WMS system
Assist supervisors with trailer chocking and green-light verification before trailer movement or loading
Complete shipment-related computer data entry
Issue seals to loaders and secure seals and sensitive documents
Verify seal, trailer, store, and other information for Bills of Lading (BOLs)
Schedule LTL carrier pickups where site-specific
Print replenishment-driver work assignments
File outbound paperwork
Compile and track downtime sheets with outbound supervisors
Communicate issues to outbound supervisors promptly
Maintain a clean, orderly, and secure work area
Distribute and collect tools and equipment, including RF guns and bolt cutters
Operate powered equipment, RF scanners, computers, and printers safely
Follow company policies, ISO procedures, OSHA, and MSDS standards
Perform other assigned duties and assist across operational areas as needed
Work overtime as dictated by business needs

Requirements

What you’ll need

High school diploma or general education degree (GED)
1-3 years’ experience working in inventory control or warehousing admin experience
Intermediate computer skills
Experience with RF scanners
Proficient MS Office applications
English reading, writing, and verbal skills
Basic to intermediate mathematical skills for verifying product quantities, counting inventory, and related duties
Strong attention to detail and accuracy
Ability to complete job tasks in a timely manner
Ability to perform duties with minimal supervision or guidance
Ability to adapt to change and thrive in a fast-paced work environment
Effective communication skills
Ability to work in unregulated warehouse temperatures during warmer and colder months
Ability to lift/carry and push/pull 11-20 pounds
Ability to perform repetitive physical activities including walking, standing, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping
Preferred: 1-2 years’ experience in a warehouse/logistics/distribution environment
Preferred: 1-2 years’ experience with Warehouse Management Systems (WMS)

Benefits

Comp & perks

Benefits offerings available through the DSV Benefits Showcase; eligibility, coverage options, and plan details may vary by location and division
Reasonable accommodations may be made for qualified individuals with disabilities
Overtime may be mandatory or voluntary as dictated by business needs