Customs Broker

DSV - Global Transport and Logistics

. Authorise operational requirements for efficient customs and security clearances .

Posted 10/2/2026full-timeMelbourne • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customs clearance processes, compliance with Australian Customs and Quarantine requirements, and effective communication with clients and stakeholders. Proven ability to manage operational requirements, implement process improvements, and maintain accurate records.

Highest-signal resume keywords

Valid Customs Brokers LicenseAEP Accreditation 19.1 (NCCC)AEP Accreditation 19.2 (AEPCOM)Customs Clearance ManagementTariff Classification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs ClearanceTariff IdentificationData RecordingAdministrative PaperworkProcess Improvement

Soft Skills

Excellent Communication SkillsPlanning and Organisational SkillsProblem-Solving SkillsCustomer Service Relationship BuildingInterdepartmental Liaison

Certifications & Qualifications

Valid Customs Brokers LicenseAEP Accreditation 19.1 (NCCC)AEP Accreditation 19.2 (AEPCOM)

Industry Keywords

Australian Customs ComplianceQuarantine RequirementsOperational ProceduresKPI ManagementClient Enquiries

About the role

Key responsibilities & impact

Authorise operational requirements for efficient customs and security clearances
Identify tariffs or initiatives benefiting customers in the clearance of goods
Maintain and audit client product files
Arrange customs clearance and delivery
Handle client enquiries, including tariff classifications and concessions
Ensure compliance with Australian Customs and Quarantine and Inspection requirements
Contribute to timely lodgment of declarations and attainment of clearances
Resolve issues and provide technical advice to customers and team members
Maximise pre-clearance levels
Implement process improvements
Liaise with customers, company management, and suppliers
Establish strong customer service relationships
Obtain information or action results from other departments and service providers
Complete accurate administrative paperwork and records

Requirements

What you’ll need

Valid Customs Brokers License
AEP Accreditation 19.1 (NCCC) and 19.2 (AEPCOM)
Excellent communication skills
Ability to meet KPIs
Planning and organisational skills
Problem-solving skills
Ability to liaise with other departments and service providers
Ability to complete paperwork clearly, legibly, and accurately
Ability to ensure accurate data recording
Ability to follow operational procedures

Benefits

Comp & perks

Inclusive workplace welcoming First Nations Peoples, Veterans, and people of all ages, genders, and abilities
Career growth opportunities
Collaboration-focused work environment
Opportunity to work for a global leader in transport and logistics