Department Manager, Ocean Export

DSV - Global Transport and Logistics

. Oversee the ocean export process, including shipping documents, customs clearance, and booking with shipping lines .

Posted 10/6/2026full-timeItasca • Illinois • United StatesMid-LevelSenior💰 $90,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing ocean export processes, ensuring compliance with customs regulations, and implementing policies to enhance service quality. Strong analytical skills are utilized to monitor performance indicators and drive process improvements in logistics and supply chain management.

Highest-signal resume keywords

Ocean Export ManagementCustoms ComplianceLogistics and Supply Chain ManagementLeadership and Team SupervisionAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Ocean Freight RegulationsCustoms RequirementsExport ControlsShipping Routes KnowledgeLogistics Management SystemsPerformance Data AnalysisProcess ImprovementPolicy DevelopmentCargo Delivery MonitoringCost Reduction Strategies

Soft Skills

Customer Relationship ManagementCommunication SkillsProblem-Solving SkillsLeadership Skills

Tools & Technologies

Microsoft Office SuiteLogistics Management SoftwareOcean Cargo Management Systems

Industry Keywords

Freight ForwardingExport ControlsCustoms ClearanceShipping Lines CoordinationKey Performance Indicators

About the role

Key responsibilities & impact

Oversee the ocean export process, including shipping documents, customs clearance, and booking with shipping lines
Coordinate with freight forwarders, shipping lines, customs brokers, and other service providers
Build and maintain relationships with customers, vendors, and third-party service providers
Address and resolve customer inquiries
Ensure compliance with customs regulations, trade laws, and export controls
Stay updated on ocean freight regulations and export controls
Develop and implement policies and procedures to improve efficiency and service quality
Identify and execute process improvements to reduce costs and enhance customer satisfaction
Monitor and report key performance indicators, including cargo delivery times, costs, and service quality
Analyze performance data to identify trends and improvement areas
Supervise ocean export managers, coordinators, and support staff

Requirements

What you’ll need

Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred
5 years of experience in freight forwarding, logistics, or a related field is preferred
Prior experience in ocean exports and supervisory roles is highly desirable
Familiarity with ocean freight regulations, customs requirements, and export controls
Knowledge of shipping routes and schedules
Strong analytical and problem-solving skills
Excellent leadership and communication skills
In-depth knowledge of logistics, supply chain management, and ocean freight principles
Fluency in English is required
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Experience with logistics and ocean cargo management systems
Minimal domestic and international travel may be required
Ability to work extensive or occasionally staggered hours for multi-shift access

Benefits

Comp & perks

Base pay range of $90k–$130k
Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase; benefits, programs, and eligibility may vary by location and division
Reasonable accommodations for individuals with disabilities
At-will employment