Department Manager, Ocean Import

DSV - Global Transport and Logistics

. Oversee the importation of goods by ocean, including carrier selection, booking, and transportation .

Posted 10/6/2026full-timeItasca • Illinois • United StatesMid-LevelSenior💰 $90,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ocean import management, including compliance with customs regulations and trade laws, while effectively leading teams and enhancing service quality through process improvements. Proficient in logistics and supply chain management principles, with strong analytical skills to monitor performance and optimize operations.

Highest-signal resume keywords

Ocean Import ManagementCustoms ComplianceLogistics CoordinationLeadership SkillsAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Ocean Freight RegulationsFreight ForwardingLogistics ManagementSupply Chain ManagementPerformance Data AnalysisProcess ImprovementShipping Routes KnowledgeCustomer Relationship ManagementImport ControlsExport Controls

Soft Skills

Communication SkillsLeadership SkillsProblem-Solving Skills

Tools & Technologies

Logistics Management SystemsMicrosoft Office Suite

Industry Keywords

Customs RegulationsTrade LawsOcean Cargo ManagementFreight Regulations

About the role

Key responsibilities & impact

Oversee the importation of goods by ocean, including carrier selection, booking, and transportation
Manage relationships with customers, vendors, and third-party service providers
Supervise an ocean import manager, ocean import coordinators, and support staff
Collaborate with logistics, finance, and operations departments
Address and resolve customer inquiries
Ensure compliance with customs regulations, trade laws, and import controls
Monitor changes in ocean freight regulations
Develop and implement policies and procedures to improve efficiency and service quality
Identify and execute process improvements to reduce costs and enhance customer satisfaction
Monitor and report on cargo delivery times, costs, and service quality
Analyze performance data to identify trends and improvement opportunities

Requirements

What you’ll need

Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred
5 years of experience in freight forwarding, logistics, or a related field is preferred
Prior experience in ocean imports and supervisory roles is highly desirable
Familiarity with ocean freight regulations, customs requirements, and export controls
Knowledge of shipping routes and schedules
Strong analytical and problem-solving skills
Excellent leadership and communication skills
In-depth knowledge of logistics, supply chain management, and ocean freight principles
Fluency in English is required
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Experience with logistics and ocean cargo management systems
Ability to work extensive and occasionally staggered hours for multi-shift access
Ability to perform occasional standing, walking, and lifting
Ability to use computer and telephone equipment
Ability to meet close-vision and distance-vision requirements

Benefits

Comp & perks

At-will employment
Reasonable accommodations for individuals with disabilities
Benefits offerings available through the DSV Benefits Showcase; eligibility, coverage options, and plan details may vary by location and division
Minimal domestic and international travel may be required