Director, Operations

DSV - Global Transport and Logistics

. Provide overall direction and guidance to operational activities .

Posted 11/11/2026full-timeFort Worth • Texas • United StatesLead💰 $180,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strategic leadership in operations management, focusing on maximizing growth and profitability while ensuring operational excellence. Proficient in developing client-tailored strategies and leading high-performing teams in a complex, matrixed environment.

Highest-signal resume keywords

Logistics Operations ManagementRegional Operations LeadershipBudget Preparation and Financial ReviewsClient-Centric Environment ExperienceTeam Development and Talent Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics Operations ManagementBudget PreparationFinancial ReviewsWMS KnowledgeMathematical SkillsAccounting SkillsFinancial SkillsStrategic PlanningPerformance Metrics AnalysisCost Control

Soft Skills

Verbal CommunicationWritten CommunicationPresentation SkillsMultitaskingRelationship Building

Tools & Technologies

MS Office Applications

Industry Keywords

Supply Chain IntegrationThird-Party LogisticsE-CommerceBig Box RetailSpecialty Retail

About the role

Key responsibilities & impact

Provide overall direction and guidance to operational activities
Provide strategic leadership and management for Operations within a large geographic region
Maximize regional growth and profitability while managing resources according to company and client expectations and policies
Develop and implement short- and long-term strategies to achieve financial and growth targets
Support company growth and transformational initiatives
Develop regional strategies aligned with enterprise targets
Plan and budget regional financial targets and ensure results are achieved
Ensure operational excellence through standardization, risk assessment, and review of key metrics
Lead talent selection and development initiatives and improve associate engagement
Build and sustain long-term client relationships
Support sales initiatives by partnering with key clients and delivering client-focused business initiatives
Plan and execute start-up facilities for new business
Lead teams and partner with clients to troubleshoot and solve issues
Contribute to sales and solutions efforts to win strategic accounts
Develop client-tailored operations strategies to improve cost control, margins, and organic growth
Collaborate across a complex matrixed environment with Human Resources, Sales, Finance, and other departments
Directly supervise General Managers and manage performance of direct reports
Build bench strength by leading, developing, and challenging operations teams
Perform special projects as required

Requirements

What you’ll need

Bachelor’s degree in engineering, business, logistics, or equivalent fields required
Minimum 10 years’ logistics operations management experience with big box, e-commerce, or specialty retailers
At least 5 years’ experience as a regional operations leader managing multiple locations
Strong proficiency in MS Office applications
Working knowledge of industry WMS
English reading, writing, and verbal skills
Intermediate mathematical, accounting, and financial skills
Excellent verbal, written, and visual/presentation communication skills
Ability to navigate a matrixed organizational structure
Ability to work under pressure, multitask, and meet timelines
Experience in a client-centric environment with accountability for operations metrics and client relations
Direct experience preparing budgets and participating in financial reviews, with understanding of standard and actual cost variances
Experience leading, recruiting, developing, and motivating high-performing teams
Ability to maintain effective working relationships with staff and partners
Supply chain industry integration experience helpful
Travel may be required domestically
Master’s degree preferred
Third-party logistics experience preferred but not required
Involvement in relevant professional organizations desirable

Benefits

Comp & perks

Base pay range of $180,000.00–$200,000.00 annually
DSV benefits offerings; eligibility, coverage options, and plan details vary by location and division
Reasonable accommodation for individuals with disabilities
Equal employment opportunity protections