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Freight Forwarder
DSV - Global Transport and Logistics. Manage and coordinate the export process for goods via air transportation .
Posted 9/23/2026full-timeIselin • New Jersey • United StatesJuniorMid-Level💰 $25 - $31 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing air export operations, ensuring compliance with customs regulations, and optimizing logistics processes. Proficient in preparing export documentation and providing exceptional customer service to enhance client satisfaction.
Highest-signal resume keywords
Air Export Operations ExperienceCustoms Regulations ComplianceExport Documentation PreparationLogistics Management Software ProficiencyCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Air Export ProceduresExport DocumentationCustoms ComplianceMathematical CalculationsCargoWise Proficiency
Soft Skills
Excellent Communication SkillsInterpersonal SkillsAttention to DetailAdaptability to Technology
Tools & Technologies
Logistics Management SoftwareMicrosoft Office Suite
Certifications & Qualifications
Certification in Airfreight OperationsCustoms Compliance Certification
Industry Keywords
International TradeAirfreight ProcessesCustoms Automation SystemsFreight ForwardingVendor Relationship Management
About the role
Key responsibilities & impact- Manage and coordinate the export process for goods via air transportation
- Liaise with airlines, freight forwarders, and other stakeholders to ensure smooth operations
- Prepare and review export documentation, including airway bills, commercial invoices, and export declarations
- Ensure accuracy and compliance with international trade and customs regulations
- Address and resolve customs-related issues or delays
- Coordinate with airlines to book cargo space and negotiate favorable export rates
- Optimize routing and carrier selection for cost-effective and timely shipments
- Communicate with clients to gather shipment details, provide status updates, and address inquiries
- Provide excellent customer service to ensure client satisfaction
- Collaborate with airlines, ground handlers, customs brokers, and other service providers
- Negotiate terms, resolve operational issues, and maintain strong vendor relationships
- Negotiate airfreight rates with carriers to achieve competitive pricing
- Evaluate and select suitable airfreight solutions for each export shipment
- Identify and resolve issues related to shipment delays, damages, or discrepancies
- Implement corrective actions and preventative measures
Requirements
What you’ll need- Minimum of two years experience in air export operations, mandatory
- Familiarity with airfreight processes, customs regulations, and international trade
- In-depth knowledge of air export procedures and documentation
- Strong understanding of customs regulations and compliance
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Attention to detail and accuracy in documentation
- Proficiency in using logistics and transportation management software
- Ability to perform basic mathematical calculations, such as calculating costs and rates
- Fluent in English (verbal and written)
- Proficient in using logistics and transportation management software; CargoWise a plus
- Familiarity with Microsoft Office suite (Word, Excel, Outlook)
- Ability to adapt to new technology platforms used in air export operations and logistics
- Bachelor's degree in logistics, supply chain management, or a related field is preferred
- Certification in airfreight operations or customs compliance is preferred
- Previous experience with airfreight carriers, ground handlers, or customs brokerage is preferred
- Familiarity with customs automation systems is preferred
Benefits
Comp & perks- Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
- Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws
- Equal employment opportunity and reasonable accommodation support