Freight Forwarder, Air Import & Export

DSV - Global Transport and Logistics

. Process the import/export of high value goods by air, including customs export or clearance and delivery to the final destination .

Posted 11/12/2026full-timeChandler • Arizona • United StatesMid-LevelSenior💰 $21 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in air freight logistics, customs regulations, and trade laws while maintaining exceptional customer service and effective communication. Proficient in coordinating shipments, managing documentation, and ensuring compliance with relevant regulations.

Highest-signal resume keywords

Air Freight LogisticsCustoms RegulationsShipment CoordinationLogistics SoftwareCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight ForwardingImport/Export ProcessingMathematical CalculationsOversize Air Shipment CoordinationDocumentation Preparation

Soft Skills

Organizational SkillsTime ManagementCommunication SkillsInterpersonal SkillsAttention to Detail

Tools & Technologies

Microsoft Office SuiteLogistics Software

Industry Keywords

Trade LawsCustoms ClearanceHigh Value GoodsSpecial HandlingFast-Paced Environment

About the role

Key responsibilities & impact

Process the import/export of high value goods by air, including customs export or clearance and delivery to the final destination
Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
Track shipments and provide updates to customers as needed
Prepare and submit required documentation, including commercial invoices, bills of lading, and other relevant paperwork
Ensure compliance with customs regulations, trade laws, and other relevant regulations
Maintain customer relationships and provide exceptional customer service
Review shipment billing

Requirements

What you’ll need

Prior experience in freight forwarding, logistics, or a related field is preferred
Experience in both air exports and imports is highly desirable
Ability to perform basic mathematical calculations, such as calculating costs and rates
Ability to coordinate shipments requiring special handling, including Air ride, Shock Watch, Tilt Watch, Vibration Sensitive, and specialty trucking equipment
Knowledge of oversize air shipment coordination and pure build requirements
Excellent organizational and time management skills
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to work well under pressure and in a fast-paced environment
Knowledge of air freight logistics and customs regulations
Understanding of trade laws and regulations
Fluency in English is required
Proficiency in Microsoft Office Suite
Experience with logistics software and systems is preferred

Benefits

Comp & perks

Medical, prescription, dental, vision, and life insurance
Flexible spending accounts (FSAs)
Health savings accounts (HSAs) for eligible plans
Short- and long-term disability coverage
Wellness resources
Employee Assistance Program (EAP) services
DSV 401(k) plan with company matching contributions of up to 5%
Paid time off programs
Paid company holidays