Freight Forwarder, Air Import Gateway

DSV - Global Transport and Logistics

. Coordinate air import shipments directly from the gateway facility, including booking cargo space, arranging pick-ups, and coordinating with carriers and airlines .

Posted 9/21/2026full-timeAtlanta • United StatesJuniorMid-Level💰 $22 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in air import operations, including compliance with international trade regulations and customs procedures. Proficient in freight forwarding software and effective communication, ensuring accurate documentation and enhanced customer satisfaction.

Highest-signal resume keywords

Air Freight OperationsFreight Forwarding SoftwareCustoms ProceduresDocumentation AccuracyNegotiation Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Air Import OperationsCustoms ClearanceDocumentation PreparationQuality ChecksProcess ImprovementsData VerificationRegulatory ComplianceCargo Space BookingShipment MonitoringTransit Issue Resolution

Soft Skills

Effective CommunicationAttention to DetailCustomer ServiceProblem SolvingFlexibility

Tools & Technologies

CargoWiseCHAMP CargosystemsMicrosoft Office Suite

Certifications & Qualifications

IATA CertificationFIATA CertificationFreight Forwarding Certification

Industry Keywords

International Trade RegulationsCustoms BrokerageAir WaybillsCommercial InvoicesImport LicensesPerishable Goods HandlingHazardous Materials HandlingImport DeclarationsClient SpecificationsService Delivery

About the role

Key responsibilities & impact

Coordinate air import shipments directly from the gateway facility, including booking cargo space, arranging pick-ups, and coordinating with carriers and airlines
Ensure compliance with import regulations and documentation requirements
Prepare air waybills, commercial invoices, packing lists, import licenses, and other import documentation
Verify documentation accuracy and completeness for customs clearance and cargo acceptance
Facilitate customs clearance, including filing import declarations and obtaining permits or certificates
Monitor shipment movement from the gateway facility to the destination airport and provide status updates
Address transit issues or delays and implement corrective actions
Serve as the primary client contact for shipment status, transit times, and documentation requirements
Liaise with carriers, ground handlers, customs brokers, and other service providers
Negotiate rates and terms with suppliers
Verify shipment data and documentation against regulatory requirements and client specifications
Conduct quality checks on cargo packaging, labeling, and documentation
Identify and implement process improvements and best practices in air import operations
Enhance service delivery and customer satisfaction

Requirements

What you’ll need

Bachelor's degree in logistics, supply chain management, international business, or a related field preferred
Additional certifications in freight forwarding or customs brokerage are advantageous
Minimum of 2-3 years of experience in freight forwarding, air import operations, or international logistics
Specific experience in air freight preferred
Strong knowledge of air freight operations, international trade regulations, and customs procedures
Proficiency in freight forwarding software and systems, such as CargoWise and CHAMP Cargosystems
Effective communication and negotiation abilities
Attention to detail and accuracy in documentation and data entry
Relevant industry certification, such as IATA or FIATA, preferred
Experience with perishable goods or hazardous materials handling in air freight preferred
Familiarity with industry-specific regulations and compliance standards
Fluent in English, oral and written
Proficient in Microsoft Office suite, including Word, Excel, and Outlook
Familiarity with freight forwarding software and systems for booking, tracking, and documentation management
Must be flexible and willing to work weekends, overtime, and some holidays

Benefits

Comp & perks

Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws
Equal employment opportunity employer
Special assistance or accommodation available during the application process