Freight Forwarder

DSV - Global Transport and Logistics

. Manage customer export and import bookings, ensuring all requirements are met accurately and professionally.

Posted 9/24/2026full-timeImmingham • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer export and import bookings while ensuring compliance with customs procedures and operational standards. Proficient in coordinating logistics and maintaining effective communication with stakeholders to optimize resource efficiency.

Highest-signal resume keywords

Freight Forwarding ExperienceCustoms ComplianceDigital Communication ToolsDocumentation PreparationTransport Regulations Awareness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Booking ManagementCost CheckingInvoicingClaims HandlingDocumentation Preparation

Soft Skills

Excellent CommunicationProactive ApproachTeam CollaborationAttention to Detail

Tools & Technologies

Digital Communication ToolsLogistics Software

Certifications & Qualifications

Right-to-Work Checks5-Years’ Reference Checks

Industry Keywords

Freight ForwardingCustoms ProceduresTransport RegulationsOperational Standards

About the role

Key responsibilities & impact

Manage customer export and import bookings, ensuring all requirements are met accurately and professionally.
Coordinate with DSV offices, agents, shipping lines, hauliers and customs to keep freight moving smoothly.
Ensure full compliance with legislation, customs procedures and company operational standards.
Arrange transport through approved hauliers, negotiating pricing when required.
Prepare all necessary documentation for warehouse, distribution and shipping teams.
Handle general administration including invoicing, cost checking, claims and queries.
Communicate clearly and efficiently with customers, suppliers, and internal departments.
Support daily planning of collections and deliveries to maximise resource efficiency.
Maintain a strong awareness of transport and HM Customs regulations.

Requirements

What you’ll need

Strong IT skills and confidence using digital communication tools
Recent experience in a freight forwarding role (preferred).
Excellent communication skills with colleagues and external stakeholders.
A proactive approach to compliance, safety, and operational standards.
Ability to work accurately in a fast paced, team focused environment.
Necessary right-to-work checks
Certain sites require 5-years’ worth of referencing and criminal record checks.

Benefits

Comp & perks

Competitive Salary Package
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.
Opportunity to be a part of and grow within a driven and successful company.