Freight Forwarder, Import Sea

DSV - Global Transport and Logistics

. Monitor and manage the shared Import mailbox, ensuring timely action, flagging, and escalation of emails .

Posted 11/11/2026full-timePerth • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organisational skills and attention to detail in managing import documentation and communication with carriers and partners. Proficient in updating shipment data and coordinating transport bookings while adhering to company policies and external regulations.

Highest-signal resume keywords

Organisational SkillsWritten CommunicationAttention To DetailFreight Forwarding SystemsCustomer Notifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Shipment Documentation ManagementData EntryTransport BookingsDocument VerificationEmail Management

Soft Skills

Proactive MindsetTeam CollaborationProblem-SolvingEscalation SkillsProfessional Email Etiquette

Industry Keywords

Import Sea TransportDelivery OrdersHBL/MBLPacking ListsPOD Collection

About the role

Key responsibilities & impact

Monitor and manage the shared Import mailbox, ensuring timely action, flagging, and escalation of emails
Liaise with carriers, shipping lines, and origin offices to obtain missing documents and shipment details
Assist in chasing Delivery Orders and support coordination with depots and consolidators
Maintain accurate filing and organisation of shipment documentation, including HBL/MBL, invoices, packing lists, and Delivery Orders
Update shipment data in the system
Assist with transport bookings, timeslots, and POD collection under supervision
Prepare pre-alerts
Assist with customer notifications
Help resolve delays or exceptions
Arrange and direct transportation and shipment of import door consignments from origin to destination
Compile, complete, and verify required documents in accordance with company policy, procedures, and external regulations

Requirements

What you’ll need

Strong organisational skills and ability to manage a shared mailbox effectively
Good written communication and professional email etiquette
Proactive mindset with confidence in following up with carriers and origin partners
High attention to detail
Willingness to learn freight forwarding systems and processes
Ability to work in a fast-paced team environment
Ability to escalate issues when needed
Interest in developing into a full Import Sea Transport Operator

Benefits

Comp & perks

Career growth and development opportunities
Inclusive and diverse workplace
Collaboration with global colleagues
Opportunity to work for a global leader in transport and logistics
Exposure to digitalisation and innovation in logistics
Supportive team environment