Global Account Director, Technology

DSV - Global Transport and Logistics

. Lead and grow strategic Platinum and Gold customer relationships across DSV’s global organization .

Posted 10/21/2026full-timeGrapevine • Texas • United StatesLead💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in global account management and strategic commercial leadership, with a strong command of logistics and supply chain principles. Proven ability to influence senior stakeholders and lead complex negotiations while driving profitable growth and strategic improvement projects.

Highest-signal resume keywords

Global Account ManagementStrategic Commercial LeadershipConsultative NegotiationLogistics and Supply Chain ExpertiseCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationSupply Chain FinancePerformance DashboardsLogistics Services KnowledgeFinancial Impact AnalysisKPI DefinitionValue Proposition DevelopmentOperational Issue ResolutionAccount Strategy DevelopmentTender Negotiation

Soft Skills

Executive PresenceRelationship BuildingInfluencing StakeholdersMotivational LeadershipConsultative Approach

Tools & Technologies

CRM SoftwarePerformance Dashboards

Industry Keywords

ESG ComplianceSustainabilitySupply Chain ManagementLogistics TransformationOperational Challenges

About the role

Key responsibilities & impact

Lead and grow strategic Platinum and Gold customer relationships across DSV’s global organization
Increase share of wallet and drive profitable growth
Develop and execute global account strategies and account plans
Shape customer direction and value propositions using vertical knowledge, industry insights, and data
Serve as the primary day-to-day commercial contact for assigned accounts
Build trusted relationships with senior customer stakeholders and internal teams
Identify account opportunities and engage colleagues to grow the account
Lead contract and tender negotiations
Act as the central escalation point for commercial, operational, and contractual issues, including DSO and AR
Identify and resolve customer-critical operational challenges with divisions
Define logistics goals and KPIs aligned with customer needs
Motivate and drive strategic improvement projects
Coordinate executive, tender, and operational teams across divisions
Lead the account team and support the Account Executive in steering it
Manage the opportunity and awards pipeline in CRM
Lead C-level workshops focused on logistics transformation and value realization
Develop long-term agreements and joint business plans based on mutual growth, financial impact, and strategic alignment

Requirements

What you’ll need

Accomplished global account management and strategic commercial leadership experience
Deep logistics and supply chain expertise
Strong commercial acumen and executive presence
Skilled in consultative, value-based negotiation
Expertise in global account management and strategic customer lifecycle management
Ability to influence senior stakeholders and lead complex end-to-end commercial engagements
Mastery of contract negotiations and renegotiations
Knowledge of DSV legal policies
Strong command of integrated logistics offerings across all divisions
In-depth knowledge of logistics services and regional strengths
Proficiency with CRM and performance dashboards
Understanding of corporate finance principles, enterprise value, valuation multiples, capital efficiency, and market expectations
Mastery of supply chain finance, working capital, trade finance, and terms of delivery
Awareness of ESG compliance, resilience, sustainability, and scalability
Ability to lead C-level workshops and partner with CFOs, COOs, Finance Directors, Regional EVPs, and supply chain leaders

Benefits

Comp & perks

Benefits offerings with eligibility, coverage options, and plan details available through the DSV Benefits Showcase
Benefits, programs, and eligibility may vary by location and division
Equal employment opportunity and accommodation support