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IT Analyst
DSV - Global Transport and Logistics. Gather and analyze business requirements, translating them into effective system solutions, configurations, reports, and enhancement specifications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in WMS implementation and application support, with a strong focus on requirement analysis, configuration, and operational reporting. Capable of driving process improvements and system adoption through collaboration with stakeholders and effective communication.
Highest-signal resume keywords
WMS ImplementationApplication ConfigurationBusiness AnalysisOperational ReportingLean Six Sigma
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirement AnalysisFunctional DesignSystem ConfigurationTestingImplementation SupportTroubleshootingData AnalyticsProcess ImprovementDigital Solutions DevelopmentAutomation
Soft Skills
Clear CommunicationStakeholder ManagementUser TrainingOwnershipLearning Agility
Tools & Technologies
WMS ApplicationsEDIAPIReporting ToolsDashboards
Certifications & Qualifications
Lean Six SigmaBusiness AnalyticsData Analytics
Industry Keywords
Contract LogisticsWarehouse ProcessesLogistics TechnologyOperational WorkflowsSystem-Enabled Operations
About the role
Key responsibilities & impact- Gather and analyze business requirements, translating them into effective system solutions, configurations, reports, and enhancement specifications
- Support end-to-end application implementation, including design, configuration, testing, deployment, user training, troubleshooting, and post-go-live support
- Support WMS migrations and upgrades and manage change requests aligned with operations requirements
- Configure WMS applications, validate EDI/API requirements, and conduct troubleshooting with Operations
- Collaborate with Operations, IT, and business stakeholders to drive system adoption, process standardization, and continuous improvement
- Develop reporting, dashboards, automation, and digital solutions to improve operational visibility, efficiency, and data quality
- Identify and recommend process or system improvements through analysis of operational workflows, performance data, and business requirements
- Work primarily on Application & Integration for Contract Logistics operations
Requirements
What you’ll need- Bachelor’s Degree in Logistics, Supply Chain, Engineering, Information Systems, Data Analytics, Business Analytics, or related disciplines
- At least 2 to 4 years of relevant experience in application support, system implementation, business analysis, contract logistics operations, operational reporting, or process improvement
- Experience in WMS implementation, warehouse system support, application configuration, logistics technology projects, or international logistics environment is preferred
- Lean Six Sigma, Business Analytics, Data Analytics, or related certification is an advantage but not mandatory
- Good understanding of Contract Logistics, warehouse processes, and system-enabled operations
- Strong understanding of WMS implementation/support
- Strong capability in requirement analysis, functional design, configuration, testing, implementation support, and documentation
- Clear communication, stakeholder management, user training, ownership, and learning agility