Junior IT Specialist

DSV - Global Transport and Logistics

. Provide IT support in the Dallas, Texas area .

Posted 9/24/2026full-timeGrapevine • Texas • United StatesJunior💰 $30 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT support, including troubleshooting, network services, and user management within a warehouse environment. Proficient in Microsoft Office Suite and Active Directory, with strong communication skills for effective user interaction.

Highest-signal resume keywords

IT SupportMicrosoft Office SuiteActive Directory ManagementNetwork TroubleshootingWarehouse Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingNetwork TopologyPrinter MappingTCP/IPCitrixRF ScannersLabel PrintersComputer OperationsTicket Reporting Tool ManagementEnd-User Support

Soft Skills

Good Communication SkillsFace-to-Face User InteractionRemote User Support

Industry Keywords

Warehouse SupportComplianceInternal RegulationsCompany Policies

Tech Stack

Tools & technologies

CitrixTCP/IP

About the role

Key responsibilities & impact

Provide IT support in the Dallas, Texas area
Primarily support the Denton and Northlake warehouse locations
Support the Grapevine office one day per week
Provide support as needed to warehouses in Lancaster, Texas, and surrounding sites
Implement and maintain computer operations
Perform drive and printer mapping
Support network services, name resolution, TCP/IP, and routing
Manage the individual ticket reporting tool
Participate in business projects, including end-user moves
Troubleshoot local and remote end-user and printing issues
Upgrade and migrate local offices
Work closely with the business to keep operations running
Escalate issues with other teams until resolution
Support a large office and warehouse environment within Regional IT Support

Requirements

What you’ll need

Overall knowledge of Microsoft Office Suite
Basic understanding of Citrix
Basic troubleshooting skills for print-related issues
Basic understanding of network topology
Warehouse support experience is ideal, including RF scanners and label printers
Knowledge of Microsoft Active Directory user and computer management tools
Must be able to work with users face to face and remotely
Good communication skills
Ability to support multiple buildings in the state
Compliance with internal regulations, procedures, laws, managers' orders, and company policies

Benefits

Comp & perks

DSV benefits offerings, including eligibility, coverage options, and plan details, through the DSV Benefits Showcase
Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws
Professional skills development through participation in training and constant self-education
Equal employment opportunity and reasonable accommodation support