Logistics Coordinator – Bilingual, English/French

DSV - Global Transport and Logistics

. Handle day-to-day operational elements of customer freight needs .

Posted 11/4/2026full-timeBrampton • CanadaJunior💰 CA$57,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in transportation logistics, including freight movement optimization, customer communication, and compliance with industry standards. Proficient in managing transportation management systems and maintaining strong carrier relationships while meeting key performance indicators.

Highest-signal resume keywords

Transportation Logistics ManagementBilingual Communication (English and French)Transportation Management Software (Load Link, PC Miler)KPI AchievementProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight Movement OptimizationImport and Export TransportationBooking Information AnalysisTransportation Cargo Claims KnowledgeRisk Management

Soft Skills

Strong Verbal and Written CommunicationInterpersonal SkillsOrganizational SkillsTime Management SkillsAnalytical Skills

Tools & Technologies

Microsoft Office SuiteTransportation Management Software

Certifications & Qualifications

CIFFA CertificateDangerous Goods Certification

Industry Keywords

Transportation KPIsISO 9001 ComplianceFreight CoordinationCarrier Performance MonitoringMulticultural Communication

About the role

Key responsibilities & impact

Handle day-to-day operational elements of customer freight needs
Determine the best freight movement methods based on customer requirements
Perform import, export and domestic transportation activities
Analyze booking information, verify service requirements, routes, border crossings and rates, and enter information into the system
Coordinate inbound and outbound freight according to priorities and transportation targets
Respond to internal stakeholder inquiries and resolve conflicts or problems
Maintain account correspondence and upload electronic copies with milestones
Prepare, present and maintain customer and carrier quotes
Contact carriers to confirm equipment, expectations and load details
Dispatch shipments and monitor freight movement
Update milestones in real time
Optimize DSV profit margins without compromising service
Monitor unresponsive carriers and escalate issues to dispatchers and supervisors
Update the transportation management system and customer websites with real-time load locations
Identify problems proactively and develop efficient solutions
Prioritize loads based on importance and delivery date
Communicate modifications to Account Managers for client updates
Build carrier relationships and monitor on-time performance
Complete carrier performance reports and notify appropriate parties of potential issues
Negotiate additional carrier charges and maintain accurate carrier information
Track shipments against established standards and escalate issues as appropriate
Monitor industry market conditions and communicate carrier issues affecting operations
Keep the Operations Team and Account Manager informed of significant issues
Maintain confidentiality and integrity of shared work files
Meet transportation KPIs
Support DSV’s ISO 9001, quality, health, safety and environmental objectives

Requirements

What you’ll need

Minimum 1-2 years in transportation/logistics/distribution
College Diploma / University Degree in Business, Logistics, or International Trade preferable
CIFFA certificate, an asset
Dangerous Goods Certification, an asset
Strong verbal and written communication skills in both English and French (bilingual proficiency required)
Ability to communicate effectively in a diverse multicultural environment
Microsoft Office suite
Working knowledge of transportation management software such as Load Link and PC Miler would be an asset
Strong interpersonal, problem-solving, analytical, organizational and time management skills
Ability to multi-task, plan, prioritize and manage time effectively
Ability to work extended hours when required by business needs
Working knowledge of transportation cargo claims, transportation laws and risk management
Ability to maintain confidentiality of client information
Ability to meet KPI standards and follow DSV’s Code of Conduct
Prolonged periods sitting and standing at a desk and working on a computer

Benefits

Comp & perks

Eligible benefits
Inclusive workplace and recruitment accommodations for persons with disabilities
Sustainability, health and safety support