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Logistics Coordinator
DSV - Global Transport and Logistics. Process customer orders accurately and on time .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and accuracy in processing customer orders and maintaining shipping records. Proficient in using Microsoft Suites and capable of effective communication in English, both verbally and in writing.
Highest-signal resume keywords
Order ProcessingCustomer Service ExperienceData Entry and VerificationAttention to DetailBasic Computer Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingData EntryShipping DocumentationInventory ManagementMathematical Skills
Soft Skills
Verbal CommunicationWritten CommunicationTimelinessProblem-Solving
Tools & Technologies
Microsoft SuitesOffice Machines
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
ShippingReceivingCustomer OrdersWarehouse Operations
About the role
Key responsibilities & impact- Process customer orders accurately and on time
- Generate order paperwork and check for special requests and shipping documentation
- Coordinate special and last-minute shipping requests with the operations department
- Prioritize orders according to scheduled pickup times or pier cutoff
- Provide shipping and tracking information
- Respond to customer inquiries about receipts, shipments, and inventory counts
- Report customer feedback and signs of dissatisfaction to management
- Oversee order paperwork and maintain corresponding files
- Maintain the DSV Work Instructions Manual
- Answer phone calls and operate office machines and computers
- Enter and verify data concerning orders, shipments, receipts, and adjustments
- Ensure accuracy of receiving and shipping documents
- Maintain shipping and receiving records
- Assist in resolving discrepancies
- Collect inbound freight documentation and route it to the proper record-keeping unit
- Perform assigned clerical and other duties; provide backup support
Requirements
What you’ll need- Must have a high school diploma or general education degree (GED)
- Basic computer skills
- Working knowledge of computerized applications (Microsoft Suites)
- English reading, writing, and verbal skills
- Basic-level mathematical skills
- Strong attention to detail and accuracy
- Ability to accomplish job tasks in a timely manner
- Good verbal and written communication skills
- Ability to work in unregulated warehouse temperatures during warmer and colder months, ranging from mild to moderate
- Ability to work overtime as dictated by business, mandatory or voluntary
- Previous customer service experience, including phone calls and operating office equipment (preferred)
Benefits
Comp & perks- Benefits offerings, eligibility, coverage options, and plan details available through the DSV Benefits Showcase; benefits, programs, and eligibility may vary by location and division
- Equal employment opportunity and accommodation support