Logistics Coordinator, Cloud Logistics, Road Transport

DSV - Global Transport and Logistics

. Monitor active shipments and transportation milestones from origin pickup through final delivery .

Posted 9/15/2026full-timeLancaster • Texas • United StatesJuniorMid-Level💰 $22 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in monitoring and managing shipments using Transportation Management Systems (TMS) and GPS tracking platforms, while ensuring accurate documentation and effective communication with stakeholders. Possesses strong organizational skills to handle multiple priorities in a fast-paced logistics environment.

Highest-signal resume keywords

Transportation Management Systems (TMS)Shipment TrackingGPS Tracking PlatformsEffective CommunicationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Shipment TrackingTransportation Management Systems (TMS)GPS TrackingData DocumentationProblem-Solving

Soft Skills

Attention to DetailTime ManagementEffective CommunicationTeam CollaborationProactive Follow-Up

Tools & Technologies

Microsoft OfficeOutlookExcelWordTeams

Industry Keywords

LogisticsFreight BrokerageTransportationCustomer ServiceDispatch

About the role

Key responsibilities & impact

Monitor active shipments and transportation milestones from origin pickup through final delivery
Review and update shipment tracking reports at least every two hours
Track pickup, in-transit, estimated arrival, delivery, and other customer or operational milestones
Obtain shipment updates through GPS, tracking systems, Transportation Management Systems (TMS), and other technology platforms
Contact drivers, carriers, brokerage offices, and transportation partners for status updates
Document shipment updates, estimated arrival times, delays, and other relevant information in required systems and reports
Monitor for missed milestones, potential delays, and exceptions; escalate concerns for resolution
Follow up on outstanding shipment updates and open items
Communicate shipment status information to internal stakeholders
Track first-, middle-, and final-mile movements and identify service disruptions or delays
Confirm delivery status and supporting shipment information
Maintain accurate shipment data in the TMS and other tracking tools
Follow customer requirements, operating procedures, and escalation processes
Support the Control Tower team with shipment research, reporting, and operational activities
Support ad-hoc reporting and project assignments
Perform other duties and responsibilities as assigned

Requirements

What you’ll need

High School diploma or equivalent required
1–2 years of experience in transportation, logistics, freight brokerage, customer service, dispatch, or a related field preferred
Experience with transportation management, shipment tracking, GPS, or similar technology platforms preferred
Experience communicating with drivers, carriers, or transportation providers is a plus
Proficient with Microsoft Office applications, including Outlook, Excel, Word, and Teams
Ability to learn and effectively use Transportation Management Systems (TMS), GPS tracking platforms, and other transportation technology
Strong attention to detail and ability to maintain accurate shipment information
Strong organizational and time-management skills
Ability to monitor multiple shipments and priorities in a deadline-driven environment
Effective written and verbal communication skills
Comfortable communicating by phone with drivers, carriers, brokerage offices, and internal teams
Ability to identify potential delays or exceptions and escalate issues appropriately
Ability to follow established processes, procedures, and customer requirements
Basic problem-solving skills and ability to research missing or incomplete shipment information
Ability to work independently while contributing effectively within a team environment
Organized, dependable, and proactive in following up on outstanding items
Fluency in English is required; knowledge of additional languages is a plus
Ability to work in a professional office environment and potentially outside standard business hours, including evenings, weekends, or holidays

Benefits

Comp & perks

Base pay range of $22.00–$27.50 hourly
Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
Reasonable accommodations for qualified individuals with disabilities
Equal employment opportunity