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Logistics Coordinator, Dispatch, Road Transport
DSV - Global Transport and Logistics. Coordinate and manage customer transportation requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating transportation operations, ensuring compliance with DOT regulations, and managing customer relationships. Proficient in using transportation software systems for tracking shipments and data entry while maintaining strong communication and problem-solving skills.
Highest-signal resume keywords
Logistics CoordinationDispatching DriversTransportation ComplianceCustomer ServiceData Entry Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transportation CoordinationDomestic Shipment TrackingData EntryMathematical SkillsTyping Proficiency
Soft Skills
Problem-SolvingCommunicationAttention to DetailAdaptabilityTeam Collaboration
Tools & Technologies
Transportation Software SystemsMicrosoft OfficePC Applications
Industry Keywords
DOT RegulationsShipping RegulationsFreight TrackingCustomer RelationshipsSafety Protocols
About the role
Key responsibilities & impact- Coordinate and manage customer transportation requests
- Dispatch drivers for U.S. domestic shipment pick-ups and deliveries
- Ensure compliance with DOT regulations, shipping regulations, and internal policies
- Prioritize time-sensitive cargo
- Coordinate transportation operations for contractors, company drivers, partner carriers, and customers
- Process transportation requests directly with customers
- Use transportation software systems for material movement, planning, and scheduling
- Track and trace shipments from pick-up through delivery
- Provide accurate and up-to-date shipment information to customers
- Resolve problems by identifying issues, applying critical thinking, and implementing solutions
- Capture and enter data accurately into systems
- Maintain positive customer, contractor, and company driver relationships
- Communicate with customers, contractors, drivers, carriers, and team members
- Promote the DSV Road Transport brand
- Assist with new account start-ups
- Perform other assigned duties and projects
Requirements
What you’ll need- High school diploma or GED required; logistics or transportation experience preferred
- 1–3 years of experience in dispatch, logistics coordination, or a related operational role
- Experience coordinating domestic shipments, dispatching drivers, and tracking freight through delivery
- Familiarity with transportation systems or dispatch software and strong data entry skills
- Basic knowledge of DOT regulations and transportation compliance, or ability to learn quickly
- Strong customer service, communication, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced, team-oriented environment
- Proficient in typing and PC applications, including Microsoft Office (Excel, Word, PowerPoint)
- Strong English language skills, including reading, writing, and verbal communication; Spanish is a plus
- Intermediate mathematical skills with ability to work accurately with numbers and data
- Strong attention to detail
- Flexible and adaptable to changing schedules and operational needs, including non-standard hours when required
- Dependable, accountable, and committed to meeting expectations and following through on responsibilities
- Ability to work collaboratively within a team environment and adapt to changing operational needs
- Primarily sedentary work requiring extended sitting at a computer workstation
- Frequent use of hands and fingers for typing, data entry, and operating standard office equipment
- Ability to communicate effectively via phone, radio, and video conferencing
- Ability to work in office, active yard, and warehouse environments, including exposure to varying temperatures, outdoor weather, moving vehicles, equipment, and noise
- Adherence to safety protocols and PPE requirements in yard and warehouse areas
Benefits
Comp & perks- Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- Equal employment opportunity employer