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Logistics Coordinator, Dispatch, Road Transport
DSV - Global Transport and Logistics. Coordinate and manage customer transportation requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating and managing transportation requests, ensuring compliance with DOT regulations, and utilizing transportation software for efficient shipment tracking and data entry. Strong communication and problem-solving skills are essential for effective customer service and operational success.
Highest-signal resume keywords
Logistics CoordinationDispatching DriversDOT Regulations ComplianceTransportation Software ProficiencyCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryMathematical SkillsTransportation Compliance KnowledgeDomestic Shipment CoordinationFreight Tracking
Soft Skills
Problem-Solving SkillsCommunication SkillsAdaptabilityDependabilityTeamwork
Tools & Technologies
Microsoft OfficeTransportation Software
Industry Keywords
LogisticsTransportationDispatchShipping RegulationsCustomer Transportation Requests
About the role
Key responsibilities & impact- Coordinate and manage customer transportation requests
- Dispatch drivers for U.S. domestic shipment pick-ups and deliveries
- Ensure compliance with DOT regulations, shipping regulations, and internal policies
- Prioritize time-sensitive cargo
- Coordinate with customers, contractors, company drivers, partner carriers, and team members
- Process transportation requests and facilitate material movement, planning, and scheduling using transportation software
- Track and trace shipments from pick-up through delivery
- Provide accurate and up-to-date shipment information to customers
- Identify and resolve issues using critical thinking and appropriate solutions
- Capture and enter accurate data into systems
- Assist with new account start-ups
- Promote the DSV Road Transport brand
- Perform other assigned duties and projects
Requirements
What you’ll need- High school diploma or GED required; logistics or transportation experience preferred
- 1–3 years of experience in dispatch, logistics coordination, or a related operational role
- Experience coordinating domestic shipments, dispatching drivers, and tracking freight through delivery
- Familiarity with transportation systems or dispatch software and strong data entry skills
- Basic knowledge of DOT regulations and transportation compliance, or ability to learn quickly
- Proficient in typing and PC applications, including Microsoft Office (Excel, Word, PowerPoint)
- Strong English language skills, including reading, writing, and verbal communication; Spanish is a plus
- Intermediate mathematical skills with ability to work accurately with numbers and data
- Strong customer service, communication, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced, team-oriented environment
- Flexible and adaptable to changing schedules and operational needs, including non-standard hours when required
- Dependable, accountable, and committed to meeting expectations and following through on responsibilities
- Ability to work extended periods at a computer workstation and communicate effectively via phone, radio, and video conferencing
- Ability to support occasional early mornings, late evenings, weekend coverage, or non-standard hours
Benefits
Comp & perks- Benefits offerings, including eligibility and coverage options, available through the DSV Benefits Showcase
- Reasonable accommodations for individuals with disabilities
- Equal employment opportunity protections