Manager, Dedicated Operations – Road

DSV - Global Transport and Logistics

. Lead daily planning, dispatch, and execution of brokered freight using dedicated carrier capacity .

Posted 11/11/2026full-timeLancaster • Texas • United StatesMid-LevelSenior💰 $90,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing transportation operations, including load planning, truck utilization, and KPI management. Proficient in coordinating dispatch activities and optimizing freight movements to enhance service performance and operational efficiency.

Highest-signal resume keywords

Transportation ManagementKPI ManagementLoad PlanningFreight Brokerage ExperienceLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Load AssignmentRoutingCapacity PlanningOperational Data AnalysisService Performance MonitoringFreight Demand ManagementOperational Controls DevelopmentUtilization ImprovementCost Performance AnalysisOn-Time Delivery Management

Soft Skills

CoachingCommunicationProblem-SolvingPrioritizationTeam Coordination

Tools & Technologies

Transportation Management SystemsOperational DashboardsDetailed Reports

Industry Keywords

LogisticsSupply ChainThird-Party Logistics (3PL)Asset-Based TransportationFreight Operations

About the role

Key responsibilities & impact

Lead daily planning, dispatch, and execution of brokered freight using dedicated carrier capacity
Oversee load planning for approximately 125–135 dedicated trucks
Maximize truck utilization through load assignment, routing, scheduling, and capacity planning
Coordinate dispatcher activities and ensure loads are assigned, communicated, monitored, and executed effectively
Monitor trucks, freight demand, driver schedules, equipment availability, and customer requirements
Manage KPIs including truck utilization, loaded versus empty miles, revenue per truck, on-time pickup and delivery, and service performance
Identify underutilized capacity, service gaps, and operational inefficiencies and implement corrective actions
Partner with dedicated carriers to resolve capacity, driver, equipment, scheduling, and service issues
Monitor daily execution and respond to delays, capacity constraints, missed appointments, equipment issues, and other exceptions
Provide direction, coaching, and support to dispatch personnel
Establish workload allocation and operating processes as carriers and capacity are added
Analyze operational data and trends to improve utilization, service, productivity, and cost performance
Partner with account management, carrier management, and brokerage operations teams to align capacity with customer demand and forecasted freight volumes
Communicate capacity, utilization, service risks, and operational performance to internal stakeholders
Support onboarding and integration of new carriers, lanes, customers, and transportation programs
Develop and maintain standard operating procedures and operational controls
Ensure transportation activities comply with company policies, customer requirements, contractual commitments, and applicable regulations
Perform other assigned duties, responsibilities, and projects

Requirements

What you’ll need

High school diploma or GED required
5+ years of transportation, freight brokerage, dispatch, load planning, or logistics operations experience required
Demonstrated experience managing transportation KPIs, truck utilization, load planning, and operational performance
Bachelor’s degree in Logistics, Supply Chain, Transportation, Business Administration, or a related field preferred
2+ years of leadership or supervisory experience preferred
Experience managing dedicated transportation capacity or high-volume truckload operations strongly preferred
Experience within a freight brokerage, third-party logistics (3PL), or asset-based transportation environment preferred
Ability to manage competing priorities, monitor multiple freight movements, and respond effectively to time-sensitive operational challenges
Ability to use computers, telephones, transportation management systems, operational dashboards, and detailed reports
Ability to occasionally lift and/or move objects weighing up to 10 pounds
Occasional extended working hours may be required based on operational demands and customer needs

Benefits

Comp & perks

Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
Benefits, programs, and eligibility may vary by location and division
Reasonable accommodations for individuals with disabilities
Equal employment opportunity