Manager, Operations

DSV - Global Transport and Logistics

. Manage day-to-day site operations, including warehousing, receiving, and shipping .

Posted 9/15/2026full-timeLower Nazareth • Pennsylvania • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing warehouse operations, including logistics planning, team supervision, and adherence to safety and quality standards. Proficient in utilizing WMS systems and Microsoft Office to drive productivity and continuous improvement in a fast-paced environment.

Highest-signal resume keywords

Warehouse Management Systems (WMS)Logistics PlanningTeam SupervisionCustomer Service ManagementContinuous Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementWarehouse OperationsProductivity ManagementKPI ManagementSafety ComplianceBudget DevelopmentTraining DeliverySpace UtilizationEquipment ManagementCross-Training Metrics

Soft Skills

LeadershipOrganizational SkillsAttention to DetailCommunication SkillsAdaptability

Tools & Technologies

Microsoft Office (Excel, Word, PowerPoint)Warehouse Management Systems (WMS)

Industry Keywords

LogisticsDistributionWarehouse OperationsClient SLAsQuality SystemsSafety CultureMaterial Handling Equipment

About the role

Key responsibilities & impact

Manage day-to-day site operations, including warehousing, receiving, and shipping
Plan inbound and outbound volumes, customer communications, space utilization, and equipment management
Supervise warehouse operations supervisors and support staff
Develop systems and procedures for safe and profitable operations
Manage productivity, service goals, client SLAs, KPIs, and quality-system requirements
Drive continuous improvement and cost-saving initiatives
Hire, train, counsel, evaluate, and develop team members; recommend promotions and wage increases
Keep senior management and client representatives informed of critical operational issues
Plan daily work schedules, assess priorities, and assign warehouse duties
Plan warehouse-space reorganization and staffing, supply, and equipment changes
Ensure training delivery, trainee progress assessment, and adherence to DSV and client SOPs
Conduct routine staff meetings
Ensure team proficiency in information systems, including WMS; support software and hardware purchasing under IT policies
Manage customer-service standards, client support, customer meetings, and site visits
Support annual operating-budget development and financial controls
Manage sanitation, maintenance, security, housekeeping, safety, equipment, and material-handling-equipment programs
Establish a proactive safety culture and audit warehouse compliance
Perform other assigned duties and work overtime as required

Requirements

What you’ll need

Must have a high school diploma or general education degree (GED)
Bachelor’s degree is preferred
7 years’ experience working in a logistics/distribution/relevant environment
5 years’ experience in a supervisory role
Must be able to work in unregulated warehouse temperatures during warmer and colder months
Proficient in Microsoft Office (Excel, Word, and PowerPoint)
Demonstrated proficiency with applicable WMS systems
English reading, writing, and verbal proficiency
Proficiency in business communication at all levels
Strong attention to detail and accuracy
Good organizational and personnel skills
Good written and oral communication skills
Good leadership, supervision, and planning skills
Able to work flexible schedules, including nights and weekends, as required
Must participate in established cross-training metrics activities
Must effectively adapt to change and thrive in a stimulating, fast-paced work environment
Ability to lift, carry, push, and pull 21–50 pounds
Ability to reach above shoulder, reach outward, squat, or kneel

Benefits

Comp & perks

Benefits offerings, eligibility, coverage options, and plan details available through the DSV Benefits Showcase; benefits and eligibility may vary by location and division
Overtime, mandatory or voluntary, as dictated by business
Reasonable accommodations for qualified individuals with disabilities
Equal employment opportunity protections