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Manager, Operations B2 – 6p - 6a Fri/Sat/Sun
DSV - Global Transport and Logistics. Manage day-to-day site operations, including warehousing, receiving, and shipping .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing warehouse operations, including logistics, staff training, and compliance with safety and quality standards. Proficient in developing systems for productivity and cost management while maintaining high customer service levels.
Highest-signal resume keywords
Warehouse Management Systems (WMS)Logistics Operations ManagementStaff Training and DevelopmentPerformance ManagementMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ManagementWarehouse OperationsPerformance AppraisalsCost-Saving MeasuresSpace UtilizationEquipment ManagementSafety ComplianceBudget DevelopmentCustomer Service StandardsStaff Scheduling
Soft Skills
LeadershipCommunicationOrganizational SkillsAttention to DetailAdaptability
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPoint
Industry Keywords
LogisticsDistributionWarehouse ComplianceOperational ObjectivesClient SLAKPI ManagementSafety Culture
About the role
Key responsibilities & impact- Manage day-to-day site operations, including warehousing, receiving, and shipping
- Plan inbound and outbound volume, customer communications, space utilization, and equipment management
- Hire and train employees; manage labor planning, performance appraisals, performance issues, and problem resolution
- Develop systems and procedures for safe and profitable operations
- Manage operations to meet productivity, service, client SLA, KPI, quality, and cost objectives
- Drive continuous improvement and identify cost-saving measures
- Collaborate with Human Resources on hiring, training, professional development, promotions, and wage increases
- Keep senior management and client representatives informed of critical operational issues
- Plan daily work schedules and assign duties to warehouse staff
- Plan warehouse-space reorganization and changes to supplies, equipment, and staffing
- Ensure effective training, trainee progress assessment, SOP adherence, and team development
- Train team members on WMS and other required information systems; support procurement and technology updates
- Maintain high customer-service standards and provide operational and administrative support to client accounts
- Lead or attend key customer meetings and coordinate supplier/customer site visits
- Support annual operating-budget development and financial controls
- Manage sanitation, maintenance, security, housekeeping, safety, equipment, and material-handling-equipment programs
- Establish a proactive safety culture and audit warehouse compliance with safety, security, quality, and statutory requirements
- Conduct routine staff meetings and perform other assigned duties
- Work mandatory or voluntary overtime as dictated by business needs
- Manage warehouse operations supervisors and support staff
Requirements
What you’ll need- High school diploma or GED required
- Bachelor’s degree preferred
- 7 years’ experience working in a logistics, distribution, or relevant environment
- 5 years’ experience in a supervisory role
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Knowledge of applicable WMS systems
- English reading, writing, and verbal proficiency
- Proficiency in business communication at all levels
- Ability to work in unregulated warehouse temperatures ranging from mild to moderate during warmer and colder months
- Ability to work flexible schedules, including nights and weekends
- Ability to lift, carry, push, or pull 21–50 pounds
- Ability to walk and stand constantly, bend frequently, and reach above shoulder, reach outward, squat, or kneel
- Strong attention to detail, organizational, personnel, communication, leadership, supervision, and planning skills
- Ability to adapt to change and thrive in a stimulating, fast-paced work environment
Benefits
Comp & perks- Base pay of $104,000 annually
- Opportunities for professional development and team member growth
- DSV benefits offerings, with eligibility, coverage options, and plan details varying by location and division
- Equal employment opportunity and reasonable accommodation support