Onboarding Specialist

. Execute tactical elements of client onboarding .

Posted 10/15/2026full-timeClarksville • Tennessee • United StatesJuniorWebsite

Tools & technologies

Unix

Key responsibilities & impact

Execute tactical elements of client onboarding
Ensure system configurations are accurate and timely
Validate and enter associate information
Manage hardware tracking at the site level
Provide secondary support for the client’s systems solutions and user community
Identify and resolve system issues on the warehouse floor
Maintain and update the hardware tracking database
Develop and produce regular operational reports
Conduct data validation checks and resolve provisioning errors
Meet onboarding service-level objectives, including provisioning lead times and system accuracy rates
Support the Customer Service Provisioning Manager during site launches
Communicate provisioning issues to management
Act as site lead for SAP Fieldglass, integrating contingent labor and external service providers for new sites
Perform other assigned duties

What you’ll need

Minimum of 1 year of job related/relevant experience
1–3 years of experience preferred
Experience dealing with end users, vendors, and clients
Intermediate to advanced Microsoft Office skills
Technical knowledge of technologies appropriate to the assigned applications, business unit, or region
Experience administering and maintaining infrastructure, software, and systems
Experience with Red Prairie, RF/RDTs, UNIX, and proprietary WMS
Wi-Fi, RF systems, and equipment experience
English reading, writing, and verbal skills
Interpersonal communication and language skills
Basic to intermediate business and financial acumen
Analytical skills, data management, and ability to follow procedures
Customer service skills
Teamwork, relationship management, and conflict resolution skills
IT compliance, prioritization, initiative, ownership, autonomy, and project management skills
Ability to work in unregulated warehouse temperatures ranging from mild to moderate during warmer and colder months
Ability to occasionally move items up to 20 lbs and frequently walk or stand

Comp & perks

Equal employment opportunity employer
Special assistance or accommodation available during the application process
Career growth opportunities in a dynamic, collaborative environment
Inclusive workplace that embraces different cultures and respects individual dignity and rights