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Operations Assistant
DSV - Global Transport and Logistics. Coordinate inbound shipments with Customers, transport providers and internal teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating shipments, maintaining accurate records, and providing customer-focused solutions in logistics and transport operations. Proficient in Microsoft Excel and Word, with strong communication skills to effectively engage with customers and internal teams.
Highest-signal resume keywords
Logistics CoordinationCustomer Service ExperienceData ProcessingMicrosoft Excel ProficiencyHealth & Safety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Shipment CoordinationData ManagementTransport Management SystemsRecord KeepingOperational Support
Soft Skills
Effective CommunicationSelf-MotivationTeam CollaborationProblem SolvingCustomer-Focused Approach
Tools & Technologies
Microsoft Word
Certifications & Qualifications
Right-to-Work Checks
Industry Keywords
LogisticsTransportOperational ProceduresStatutory RequirementsBackground Checks
About the role
Key responsibilities & impact- Coordinate inbound shipments with Customers, transport providers and internal teams.
- Maintain accurate shipment records and database information to ensure full traceability.
- Support operational teams with customer-focused solutions.
- Receive, process data and transfer data between transport management systems.
- Book shipments with Customers.
- Communicate efficiently with customers and operations team & Partners to resolve queries.
- Manage / monitor shipments until completion.
- Meet customers' requirements for the safe and efficient transport of their cargo in accordance with company operational procedures and statutory requirements including Health & Safety.
Requirements
What you’ll need- Experience in a customer service, logistics, transport or operational support role
- Enjoy working in a target-driven team environment.
- Be self-motivated with drive and initiative.
- Be proficient in current software options - Microsoft Excel, Word.
- Good verbal, written communication and listening skills.
- Customer-focused approach with a commitment to delivering high service standards.
- Successful candidates must undergo necessary right-to-work checks.
- Certain sites require 5-years’ worth of referencing and background checks.
Benefits
Comp & perks- Competitive Salary Package
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme
- Employee counselling, for support with physical and mental wellbeing
- Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover