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Operations
DSV - Global Transport and Logistics. Manage operational email inboxes and respond to customer and internal enquiries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational management capabilities, including effective communication, organization, and the ability to prioritize tasks in a fast-paced environment. Proficient in managing logistics and customer service inquiries while maintaining accurate records and supporting team collaboration.
Highest-signal resume keywords
Logistics CoordinationCustomer Service ExperienceMicrosoft ExcelStrong Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics CoordinationInventory ManagementRecord KeepingTransport ManagementExport Shipment Activities
Soft Skills
Strong Communication SkillsTeam-Oriented ApproachAbility to Prioritize WorkloadProactive AttitudeComfortable Under Pressure
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft Word
Certifications & Qualifications
Right-to-Work Checks5-Years’ ReferencingCriminal Record Checks
Industry Keywords
LogisticsTransportWarehouse AdministrationCustomer Service
About the role
Key responsibilities & impact- Manage operational email inboxes and respond to customer and internal enquiries
- Liaise with warehouse teams regarding stock check requests and inventory queries
- Work closely with transport teams to resolve delivery queries and arrange delivery booking slots
- Coordinate export shipment activities with relevant depots and operational teams
- Monitor transport arrivals and support the smooth flow of daily operations
- Maintain accurate records and update relevant systems
- Support colleagues across the wider operation to deliver excellent service standards
Requirements
What you’ll need- Good IT skills, including Microsoft Excel, Outlook, and Word
- Strong communication skills with the ability to build effective working relationships
- Ability to prioritise workload and remain organised in a busy operational environment
- Comfortable working under pressure and managing multiple tasks
- A proactive and team-oriented approach
- Previous logistics, transport, warehouse administration, or customer service experience would be beneficial, but not essential
- Successful candidates must undergo necessary right-to-work checks
- Certain sites require 5-years’ worth of referencing and criminal record checks
Benefits
Comp & perks- Competitive Salary Package
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme
- Employee counselling, for support with physical and mental wellbeing
- Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover