Operations Manager

DSV - Global Transport and Logistics

. Supervise day-to-day warehouse, receiving, and shipping operations .

Posted 9/22/2026full-timeNew Albany • Ohio • United StatesSeniorLead💰 $86,000 - $106,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in warehouse operations management, including supervision, productivity management, and compliance with safety standards. Proficient in WMS systems and business communication, with a strong focus on continuous improvement and team development.

Highest-signal resume keywords

Warehouse Operations ManagementWMS ProficiencyTeam SupervisionPerformance ManagementContinuous Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementProductivity ManagementSpace UtilizationEquipment ManagementPerformance AppraisalsSafety ComplianceBudget DevelopmentKPI ManagementCustomer Service StandardsCross-Training Activities

Soft Skills

Business CommunicationProblem SolvingAdaptabilityTeam DevelopmentLeadership

Tools & Technologies

Microsoft OfficeWMS Systems

Industry Keywords

LogisticsDistributionWarehouse ManagementClient SLAOperational IssuesSanitationMaterial Handling EquipmentSafety CulturePerformance IssuesStaff Training

About the role

Key responsibilities & impact

Supervise day-to-day warehouse, receiving, and shipping operations
Plan inbound and outbound volume, customer communication, space utilization, and equipment management
Hire, train, manage labor, conduct performance appraisals, address performance issues, and resolve problems
Develop safe and profitable systems and procedures for operations, equipment, and products
Manage productivity, service goals, client SLAs, KPIs, and quality requirements
Drive continuous improvement and cost-saving initiatives
Keep senior management and client representatives informed of critical operational issues
Plan daily work schedules and assign duties to warehouse staff
Plan warehouse-space reorganizations and staffing, supply, and equipment changes
Ensure effective training, SOP adherence, trainee assessment, and team development
Conduct routine staff meetings
Ensure team proficiency in WMS and other required information systems
Ensure software and hardware purchases comply with Corporate IT policies
Manage customer service standards, client support, customer meetings, and site visits
Support annual operating budget development and financial controls
Manage sanitation, maintenance, security, housekeeping, safety, and material-handling equipment programs
Establish a proactive safety culture and audit warehouse compliance
Manage warehouse operations supervisors and support staff
Work overtime as required and perform other assigned duties

Requirements

What you’ll need

Must have a high school diploma or general education degree (GED)
7 years’ experience working in a logistics/distribution/relevant environment
5 years’ experience in a supervisory role
Proficient in Microsoft Office (Excel, Work, and PowerPoint)
Demonstrated proficiency in applicable WMS systems
English reading, writing, and verbal proficiency
Proficiency in business communication at all levels
Able to work flexible schedules, including nights and weekends, as required by the operation
Must be able to work in unregulated warehouse temperatures during warmer and colder months
Ability to participate in cross-training activities
Ability to adapt to change and thrive in a fast-paced work environment
Ability to lift, carry, push, and pull 21–50 pounds
Bachelor’s degree is preferred

Benefits

Comp & perks

Medical, prescription, dental, vision, and life insurance
Flexible spending accounts (FSAs)
Health savings accounts (HSAs) for eligible plans
Short- and long-term disability coverage
Wellness resources
Employee Assistance Program (EAP) services
DSV 401(k) plan with company matching contributions of up to 5%
Various paid time off programs
Paid company holidays