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Operations Manager
DSV - Global Transport and Logistics. Manage day-to-day site operations, including warehousing, receiving, and shipping .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing warehouse operations, including logistics, staff training, and compliance with safety standards. Proficient in utilizing WMS and Microsoft Office to drive productivity and maintain service quality.
Highest-signal resume keywords
Warehouse Management Systems (WMS)Logistics Operations ManagementStaff Training and DevelopmentPerformance ManagementCustomer Service Standards
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ManagementWarehouse OperationsPerformance AppraisalsCost-Saving InitiativesSpace UtilizationKPI ManagementSafety ComplianceBudget DevelopmentEquipment ManagementMaterial Handling
Soft Skills
LeadershipCommunicationOrganizational SkillsAttention to DetailAdaptability
Tools & Technologies
Microsoft OfficeWMS
Industry Keywords
LogisticsDistributionWarehouse OperationsCustomer CommunicationPerformance Issues
About the role
Key responsibilities & impact- Manage day-to-day site operations, including warehousing, receiving, and shipping
- Plan inbound and outbound volumes, customer communication, space utilization, and equipment management
- Hire and train staff; manage labor planning, performance appraisals, performance issues, and problem resolution
- Develop systems and procedures for safe, profitable operations
- Manage productivity, service goals, client SLAs, KPIs, and quality requirements
- Drive continuous improvement and cost-saving initiatives
- Keep senior management and client representatives informed of critical operational issues
- Plan daily work schedules and assign warehouse duties
- Manage warehouse space, supplies, equipment, and staffing needs
- Ensure effective training, SOP adherence, and trainee progress assessment
- Conduct staff meetings and provide team growth and development opportunities
- Ensure team proficiency with WMS and other required information systems
- Manage customer service standards, client support, customer meetings, and site visits
- Support annual operating budget development and financial controls
- Manage sanitation, maintenance, security, housekeeping, safety, and material handling equipment programs
- Establish a proactive safety culture and audit warehouse compliance
- Manage warehouse operations supervisors and support staff
Requirements
What you’ll need- High school diploma or GED required
- Bachelor’s degree preferred
- 7 years’ experience in a logistics, distribution, or relevant environment
- 5 years’ experience in a supervisory role
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Demonstrated proficiency with applicable WMS systems
- English reading, writing, and verbal skills
- Proficiency in business communication at all levels
- Ability to work in unregulated warehouse temperatures
- Ability to work flexible schedules, including nights and weekends
- Ability to lift, carry, push, and pull 21–50 pounds
- Ability to reach above shoulder, reach outward, squat, or kneel
- Strong attention to detail, organizational, personnel, communication, leadership, supervision, and planning skills
- Ability to adapt to change and thrive in a fast-paced work environment
- Willingness to work overtime as required
Benefits
Comp & perks- Base pay of $95,000 annually
- Opportunities for professional development and team-member growth
- Reasonable accommodations for qualified individuals with disabilities