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Operations Manager
DSV - Global Transport and Logistics. Supervise day-to-day site operations, including warehousing, receiving, and shipping .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics and warehouse operations management, including proficiency in Warehouse Management Systems (WMS) and Microsoft Office. Strong leadership and communication skills are essential for effective team supervision and customer engagement.
Highest-signal resume keywords
Warehouse Management Systems (WMS) ProficiencyLogistics Operations ManagementTeam Leadership and SupervisionMicrosoft Office ProficiencyCustomer Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ManagementWarehouse OperationsPerformance AppraisalCost-Saving MeasuresSafety ComplianceSpace UtilizationEquipment ManagementBudget DevelopmentStaff TrainingKPI Management
Soft Skills
Attention to DetailOrganizational SkillsWritten CommunicationOral CommunicationAdaptability
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPoint
Industry Keywords
LogisticsDistributionWarehouse OperationsCustomer CommunicationPerformance Management
About the role
Key responsibilities & impact- Supervise day-to-day site operations, including warehousing, receiving, and shipping
- Plan inbound and outbound volume, customer communication, space utilization, and equipment management
- Hire, train, manage labor, conduct performance appraisals, address performance issues, and resolve problems
- Develop systems and procedures for safe and profitable operations
- Manage operations to meet productivity, service, KPI, quality, cost, revenue, and profit objectives
- Drive continuous improvement and identify cost-saving measures
- Keep senior management and client representatives informed of critical operational issues
- Plan daily work schedules, review work orders and arrival notices, assess priorities, and assign warehouse duties
- Plan warehouse-space reorganization and staffing, supply, and equipment changes
- Ensure effective training, SOP adherence, trainee assessment, and team development
- Conduct routine staff meetings
- Ensure team members are trained and proficient in WMS and other required information systems
- Ensure software and hardware purchases comply with corporate IT policies
- Maintain high customer service standards and support client accounts
- Lead or attend key customer meetings and coordinate supplier/customer site visits
- Support annual operating budget development and financial controls
- Manage sanitation, maintenance, security, housekeeping, safety, and material handling equipment programs
- Establish a proactive safety culture and audit warehouse compliance
- Manage warehouse operations supervisors and support staff
- Perform other assigned duties and work overtime as required
Requirements
What you’ll need- High school diploma or GED required
- Bachelor’s degree preferred
- 7 years’ experience working in a logistics, distribution, or relevant environment
- 5 years’ experience in a supervisory role
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Demonstrated proficiency with applicable WMS systems
- English reading, writing, and verbal proficiency
- Proficiency in business communication at all levels
- Strong attention to detail and accuracy
- Good organizational and personnel skills
- Good written and oral communication skills
- Good leadership, supervision, and planning skills
- Ability to work flexible schedules, including nights and weekends, as required
- Ability to work in unregulated warehouse temperatures
- Ability to lift, carry, push, or pull 21–50 pounds; reach above shoulder, reach outward, squat, or kneel
- Ability to adapt to change and thrive in a fast-paced work environment
Benefits
Comp & perks- Opportunities for professional development and team member growth
- Overtime, mandatory or voluntary, as dictated by business needs
- Reasonable accommodations for qualified individuals with disabilities
- Equal employment opportunity and application accommodations