Operations Supervisor

DSV - Global Transport and Logistics

. Lead and oversee larger, multi-shift, or higher-complexity warehouse operations .

Posted 9/21/2026full-timeFrederick • Maryland • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex warehouse operations, managing labor scheduling, and driving productivity while ensuring compliance with safety and quality standards. Proficient in operational planning, workforce development, and effective communication with senior leadership and clients.

Highest-signal resume keywords

Warehouse Operations ManagementSupervisory ExperienceForklift Training CertificationMicrosoft Office ProficiencyWMS Functions Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementLabor SchedulingOperational PlanningWorkload ForecastingSOP ExecutionSafety Standards ComplianceKPI ManagementInventory VerificationRF Scanners ExperienceMathematical Skills

Soft Skills

Coaching and MentoringOrganizational SkillsAttention to DetailLeadership SkillsCommunication Skills

Certifications & Qualifications

Forklift Training Certification

Industry Keywords

Warehouse OperationsLogisticsDistributionContinuous ImprovementEmployee RelationsCompliance ReviewsTalent DevelopmentCost-Control InitiativesOperational RisksService Continuity

About the role

Key responsibilities & impact

Lead and oversee larger, multi-shift, or higher-complexity warehouse operations
Provide coaching, mentoring, and guidance to Supervisors and lead team members
Manage labor scheduling, space utilization, equipment, and manpower
Support operational planning, staffing strategies, and workload forecasting
Identify operational risks, trends, and improvement opportunities and develop action plans
Ensure consistent execution of SOPs, safety standards, and quality requirements
Drive productivity, service, safety, and financial KPIs
Support cost-control initiatives and lead continuous improvement projects
Act as an escalation point for complex employee relations, performance, and operational issues
Participate in workforce planning, succession planning, and talent development
Support implementation of new processes, systems, and client requirements
Communicate operational performance and risks to senior leadership and client representatives
Review operational data and metrics for decision-making
Support audits, compliance reviews, and corrective action plans
Assist in physical operations as needed to ensure service continuity
Conduct staff meetings and keep management and client representatives informed of operational issues

Requirements

What you’ll need

High school diploma or GED
Minimum 5 years’ experience in a logistics, distribution, or relevant environment
Minimum 3 years of supervisory experience
Demonstrated experience leading complex operations, multiple teams, or shifts
Satisfactory completion of a forklift training program
Proficient in Microsoft Office (Excel, Word, and PowerPoint)
Experience with RF scanners
Experience with WMS functions
English reading, writing, and verbal skills
Business communication skills
Basic to intermediate mathematical skills for verifying quantities, counting inventory, and related warehouse duties
Strong attention to detail and accuracy
Good organizational and personnel skills
Good written and oral communication skills
Good leadership, supervision, and planning skills
Ability to work flexible schedules, including nights and weekends
Ability to work overtime as dictated by the business
Ability to work in unregulated warehouse temperatures
Ability to adapt to change and work in a fast-paced environment

Benefits

Comp & perks

Reasonable accommodations for qualified individuals with disabilities
Equal employment opportunity protections