Operations Supervisor

DSV - Global Transport and Logistics

. Lead and supervise a team of freight handlers and operational staff .

Posted 10/9/2026full-timeSanta Clara • California • United StatesMid-LevelSenior💰 $69,696 - $87,120 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in freight operations and logistics management, with a strong focus on team leadership, compliance with regulatory requirements, and effective communication with stakeholders. Proficient in utilizing warehouse and transportation management systems to optimize operational efficiency and maintain high service quality.

Highest-signal resume keywords

Freight Operations ManagementTeam LeadershipWarehouse Management Systems (WMS)Transportation Management Systems (TMS)Regulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight Handling ProcessesInventory ControlOperational ReportingQuality Control MeasuresSafety Protocols

Soft Skills

Strong CommunicationCustomer ServiceOrganizational AbilitiesMultitaskingTeam Management

Tools & Technologies

Warehouse Management Systems (WMS)Transportation Management Systems (TMS)Microsoft Office Suite

Industry Keywords

LogisticsSupply Chain ManagementFreight ShipmentsDocumentationSafety Training

About the role

Key responsibilities & impact

Lead and supervise a team of freight handlers and operational staff
Assign tasks, provide guidance, and monitor performance to ensure efficient operations
Coordinate the loading, unloading, and handling of freight shipments
Ensure proper documentation, labeling, and packaging of goods in compliance with regulations
Plan and prioritize freight operations to meet customer demands and deadlines
Monitor workflow and adjust resources as needed to optimize efficiency
Liaise with customers, carriers, and other stakeholders to coordinate freight movements and address inquiries or issues
Ensure timely communication and resolution of customer concerns
Implement quality control measures to ensure accuracy and integrity of freight handling processes
Conduct regular inspections and audits to maintain high standards of service quality
Enforce safety protocols and procedures to promote a safe working environment
Conduct safety training and provide guidance on proper handling techniques
Oversee inventory control processes, including stock management, cycle counts, and reconciliation
Maintain accurate inventory records and ensure compliance with inventory management policies
Prepare operational reports, including performance metrics, inventory levels, and incident reports
Maintain accurate documentation of freight movements, including bills of lading and shipping manifests

Requirements

What you’ll need

Bachelor's degree in logistics, supply chain management, business administration, or a related field
Minimum of 3-5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions
Strong leadership and team management skills
Excellent organizational and multitasking abilities
Knowledge of freight handling processes and regulatory requirements
Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS)
Strong communication and customer service skills
Fluent in English (oral and written)
Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)
Familiarity with warehouse management systems (WMS) and transportation management systems (TMS)