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Operations Supervisor
DSV - Global Transport and Logistics. Oversee day-to-day freight handling operations to ensure timely and efficient movement of goods .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in freight operations management, including leadership of teams, compliance with regulatory requirements, and effective communication with stakeholders. Proficient in utilizing warehouse and transportation management systems to optimize logistics processes and ensure timely delivery.
Highest-signal resume keywords
Freight Operations ManagementLeadership and Team ManagementWarehouse Management Systems (WMS)Transportation Management Systems (TMS)Logistics Certification (CLTD, CSCP)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Freight Handling ProcessesInventory ControlPerformance Metrics ReportingRegulatory ComplianceQuality Control Measures
Soft Skills
Strong Communication SkillsCustomer Service SkillsOrganizational AbilitiesMultitasking Abilities
Tools & Technologies
Microsoft Office SuiteWarehouse Management Systems (WMS)Transportation Management Systems (TMS)
Certifications & Qualifications
Logistics Certification (CLTD)Supply Chain Certification (CSCP)
Industry Keywords
Freight OperationsCustoms Clearance ProcessesSafety ProtocolsInventory ManagementShipping Documentation
About the role
Key responsibilities & impact- Oversee day-to-day freight handling operations to ensure timely and efficient movement of goods
- Lead and supervise freight handlers and operational staff
- Assign tasks, provide guidance, and monitor performance
- Coordinate loading, unloading, and handling of freight shipments
- Ensure documentation, labeling, and packaging comply with regulations
- Plan and prioritize freight operations to meet customer demands and deadlines
- Monitor workflow and adjust resources to optimize efficiency
- Liaise with customers, carriers, and stakeholders regarding freight movements and issues
- Ensure timely communication and resolution of customer concerns
- Implement quality control measures and conduct inspections and audits
- Enforce safety protocols, conduct safety training, and guide proper handling techniques
- Oversee inventory control, stock management, cycle counts, and reconciliation
- Maintain accurate inventory and freight movement records, including bills of lading and shipping manifests
- Prepare operational reports covering performance metrics, inventory levels, and incidents
- Supervise and mentor freight handling teams through training, coaching, and performance evaluations
Requirements
What you’ll need- Bachelor's degree in logistics, supply chain management, business administration, or a related field
- Minimum of 3-5 years of experience in freight operations or logistics roles, with demonstrated experience in supervisory or leadership positions
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Knowledge of freight handling processes and regulatory requirements
- Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS)
- Strong communication and customer service skills
- Fluent in English (oral and written)
- Proficient in using Microsoft Office suite (Word, Excel, PowerPoint)
- Certification in logistics or supply chain management (e.g., CLTD, CSCP) preferred
- Experience with international freight operations and customs clearance processes preferred
- Knowledge of industry-specific regulations and compliance standards preferred