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Operations Supervisor
DSV - Global Transport and Logistics. Supervise inbound, outbound, product slotting, and customer communication activities .
Posted 9/23/2026full-timeSouth Bend • United StatesMid-LevelSenior💰 $60,192 - $75,240 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics and distribution management, with a strong focus on supervising operations, staff training, and performance evaluation. Proficient in implementing cost-saving measures and ensuring compliance with service and quality standards.
Highest-signal resume keywords
Logistics ManagementStaff SupervisionForklift Training CertificationWMS KnowledgeMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ManagementStaff SupervisionForklift Training CertificationWMS KnowledgeRF Scanners ExperienceBasic Mathematical SkillsPerformance AppraisalsCost-Saving MeasuresInventory VerificationDaily Work Planning
Soft Skills
Leadership SkillsOrganizational SkillsAttention to DetailCommunication SkillsAdaptability
Tools & Technologies
Microsoft OfficeRF ScannersWMS
Certifications & Qualifications
Forklift Training Certification
Industry Keywords
LogisticsDistributionWarehouse OperationsCustomer CommunicationService ObjectivesKPI ManagementContinuous ImprovementCross-TrainingPhysical OperationsUnregulated Warehouse Temperatures
About the role
Key responsibilities & impact- Supervise inbound, outbound, product slotting, and customer communication activities
- Manage labor, schedules, space utilization, equipment, and manpower
- Hire and train staff; plan and assign daily work
- Conduct performance appraisals and address performance issues
- Supervise receiving, warehousing, and shipping operations in line with service and cost objectives
- Conduct staff meetings and support continuous improvement
- Keep senior management and client representatives informed of critical operational issues
- Develop systems and procedures for safe, profitable operations
- Manage productivity, service goals, client KPIs, quality requirements, and operating-agreement compliance
- Implement and report cost-saving measures
- Provide direction and support to Human Resources
- Assist with hiring, training, professional development, promotions, wage increases, and other HR activities
- Train and evaluate warehouse staff and assess trainee progress
- Plan daily work using work orders, arrival notices, and customer instructions
- Assign warehouse duties and review staffing, supplies, equipment, and warehouse-space needs
- Monitor job quantity and quality, provide guidance, and assign supervisory duties to leads
- Keep the Manager advised of daily progress and problems
- Assist in physical operations as needed
- Maintain team motivation and customer satisfaction
- Provide team growth and development opportunities
- Conduct or provide input for annual performance reviews
- Support and train team members in corporate and client Standard Operating Procedures
Requirements
What you’ll need- High school diploma or general education degree (GED)
- 3 years’ experience working in a logistics, distribution, or relevant environment
- 1 year experience in a supervisory role
- Satisfactory completion of a forklift training program
- Proficient in Microsoft Office (Excel, Word, and PowerPoint)
- Experience with RF scanners
- Knowledge of WMS functions
- English reading, writing, and verbal proficiency
- Business communication skills
- Basic to intermediate mathematical skills for verifying quantities, counting inventory, and related warehouse duties
- Strong attention to detail and accuracy
- Good organizational and personnel skills
- Good written and oral communication skills
- Good leadership, supervision, and planning skills
- Ability to work flexible schedules, including nights and weekends, as required
- Ability to participate in cross-training activities
- Ability to adapt to change and work in a fast-paced environment
- Willingness to work mandatory or voluntary overtime as dictated by business needs
- Ability to work in unregulated warehouse temperatures
- Ability to perform the physical demands of the role, including walking, standing, sitting, bending, reaching above shoulder, squatting, kneeling, and lifting/carrying/pushing/pulling 11–20 pounds
Benefits
Comp & perks- Base pay range of $60,192.00–$75,240.00 per year
- Equal employment opportunity and reasonable accommodations
- Access to DSV benefits offerings, with eligibility, coverage options, and plan details varying by location and division